I have been playing Dream Games on an Android device and my main account has reached level 11,777, which is the last lev...el in the current update. A few days ago, my first account and my second account were both banned and restricted without any explanation. The game opens, but I can no longer write
I recently discovered that my account in Dream Games’ Royal Kingdom has been permanently banned for the past several day...s. I was informed that the reason for the ban was allegedly using offensive language in chat. However, I believe this penalty is unnecessary, disproportionate, and far too severe f
I am experiencing a serious issue in Royal Match, developed by Dream Games. My entire card collection has disappeared an...d has not been restored despite my efforts to recover it. On April 24, 2026, between approximately 3:00 AM and 5:00 AM, I reset my phone. After the reset, and following a change i
While playing Royal Kingdom by Dream Games on Android, I suddenly received a chat ban without any prior warning. My chat... ban has not been lifted for approximately 10 days, and I have not been given any explanation regarding the reason for this restriction. Since the day the ban was applied, I have
I am experiencing an issue due to a chat restriction that began last night in Royal Kingdom. My in-game username is A*28...**. Because of an automatic keyboard correction error, I accidentally used a restricted word in the chat. If my chat history is reviewed, it will show that I have not previously en
In Royal Kingdom, where I serve as a co-leader of my team under the username d*, I have been unable to post messages on ...the team wall since August 24, 2025. I believe this restriction may have resulted from my use of punctuation marks to push inappropriate content posted by another team member furth
I am the owner of the Royal Match account with UID 37SRSNBR. Approximately two months ago, my account was suddenly restr...icted and banned without any clear explanation. Since then, I have submitted multiple requests and appeals regarding this issue, but I have not received any response from Dream Gam
I have been playing Royal Match by Dream Games for many years. Throughout that time, I have genuinely enjoyed the game, ...supported it, and remained an active player. I am the leader of my own team, have reached some of the highest levels in the game, and have spent a significant amount of money purch
I received a ban in Royal Match, and I believe it was applied unfairly. I have been playing this game for approximately ...four years and have reached a very high level through years of dedication and effort. Throughout my time in the game, I have always tried to follow the rules and enjoy the experien
I am experiencing a serious issue in Royal Match. All three of my accounts suddenly received chat restrictions at the sa...me time without any clear explanation. In addition, my access to the support section has been completely disabled, leaving me unable to contact the game’s support team or submit an
I am experiencing what appears to be an unfair issue in Royal Match regarding event and competition points. I have succe...ssfully completed many difficult levels and advanced through dozens of consecutive stages, yet the points awarded in the event do not reflect my actual progress. During the compet
I am experiencing a serious issue in Royal Match because my account has been restricted, and I am unable to contact the ...game's administrators or support team whenever I encounter a problem. As the leader of a team, this restriction is preventing me from fulfilling my responsibilities toward my team
I am unable to access my Royal Match account. My account was suddenly removed from my team, and since then I have been c...ompletely unable to log in and access my game progress. When I attempt to enter the game, it appears as though everything associated with my account has been reset or lost. This i
I have serious concerns regarding my experience with Royal Match. In my opinion, the game repeatedly pushes players towa...rd paid purchases by making certain levels excessively difficult to complete. There have been situations where I remained stuck on the same level for weeks despite repeated attempt
I downloaded and played Royal Match, but I was suddenly removed from my team. Since then, I have been unable to join any... other team in the game. Every time I try to join a team, I receive a connection error, making it impossible for me to participate in team activities. This issue has significantly
I have been dealing with an unresolved Royal Match account issue for more than a year. My game account is linked to Face...book, but it continuously shows a connection error and prevents me from using certain features. Because of this issue, I am unable to join teams and fully participate in the game.
Dream Games is a mobile gaming company founded in 2019 and headquartered in Istanbul, Türkiye, with an additional office in London. The company is best known for developing popular mobile puzzle games such as Royal Match and Royal Kingdom. Dream Games focuses on creating high-quality mobile gaming experiences with engaging characters, storylines, and puzzle gameplay.
Customer Support: Dream Games primarily provides support through its official websites, in-game support channels, and help systems associated with its games.
Dream Games operates in the mobile gaming and digital entertainment industry. The company develops and publishes free-to-play mobile games that generate revenue through optional in-app purchases.
User sentiment toward Dream Games is mixed. While many players enjoy the gameplay and production quality of its games, complaints commonly focus on in-app purchases, level difficulty, advertising concerns, and customer support responsiveness.
If you’ve experienced issues with Dream Games, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.