I printed the return label for my Temu return, but it doesn't have an address on it. Where am I supposed to mail this package back to?

I placed an order for the aj159 Pro Mouse on Temu on September 16, 2025. It was delivered to me on September 24, 2025. On October 9, 2025 at 14:24, I submitted my return request. My order number is PO-203-10412622899833614, and my return number is PO-203-10412622899833614-D01. The item was received ...

I experienced major disappointment with my Temu order PO-203-00952213322873141. Even though I ordered a cookware set, a fan, and a very stylish coat, completely unrelated items were delivered to my address in Batman Merkez. Instead of my order, I received 12 felt fan covers and a low-quality jacket....

I am submitting a formal complaint regarding the mishandling of my return and the disappearance of multiple items I handed over to your warehouse. Customer support and senior specialists have repeatedly failed to investigate or resolve this matter. I returned 16 items in total according to your poli...

On 3 November I ordered a bicycle from Temu, which was delivered on 6 November. Because I was traveling, the order was delivered to a Paketshop, but it was later returned and sent back to the seller on 18 November. Since then, Temu has refused to refund my money. Temu keeps insisting that the produc...

On October 30, 2025, I placed an order on Temu for two items: “1 piece of 500mm/19.68in Aluminum Tube – 6063 T6 Grade” and a “304 stainless steel hollow round rod.” I paid 213.93 TL and 340.32 TL for these products (Order No: PO-203-171*****222391291). When the items arrived, I realized they were no...

On September 12, 2025, I returned a ceiling fan I had purchased from Temu. My return is registered under PO-203-11916586046070282-D01. Temu claimed that the refund was issued to my account as credit; however, no credit appears in my Temu mobile app, and I’m unable to use any refunded amount. The pro...

On September 13, I placed an order on Temu for a Umiga 5-in-1 hair dryer and an electric pepper/salt grinder. I canceled the order before delivery and initiated a return. My return number is PO-203-17375380467832275-D01. I contacted Temu customer service multiple times and was told that a refund was...

Since October 10, 2025, I have been trying to return my Temu order (Order No: PO-203-07147469463671028). The item was delivered on October 7, 2025, has never been used, and even the original tag is still attached. I am well within Temu’s 90-day return window, yet I’ve been unable to complete the ret...

I returned the product from my Temu order number PO-203-16338167281270009 within the legal return period because it was too short. The total amount of the item is ₺433.11. It has been about 20 days since I initiated the return, but the refund has not been credited to my original payment method, whic...

On August 31, 2025, I placed an order for clothing and artificial nail products through Temu. Immediately after the order, I initiated a return process. However, even after 21 days, my refund of ₺902 has not been issued. I have contacted Temu customer service multiple times, and each time I received...

On August 31, 2025, I placed an order on Temu for clothing and artificial nail products. Immediately after placing the order, I initiated a return. However, even after 21 days, my refund of ₺902 has not been processed. I contacted Temu customer service multiple times, but every time I received the s...

On September 8, 2025, I purchased a breast pump through Temu. Since we did not like the product, we decided to return it. I followed all the return procedures correctly — I obtained the return code, used Aras Kargo for shipment, and kept the delivery details. According to the system, the return pack...

On August 7, 2025, I initiated a return request through the Temu app. The total amount of ₺1,986.74 should have been refunded to my credit card, yet to this day, the refund has not been processed. When I contacted Temu customer service, they redirected me to my bank, saying the issue was on their s...

I requested a return for my Temu order PO-203-13706211968631905-D01, and within the app, it showed that the refund had been processed to my bank. However, it has now been about 1.5 months, and no refund has appeared in my account. During this time, I first contacted my bank (Yapı Kredi), but they c...

On July 27, I canceled my purchase from Temu on the same day. My order number is PO-203-16986943706234076. I have been waiting for the refund of ₺633.68 to my credit card. Temu sent me a message saying the refund was reported to the bank, but when I spoke with my bank, I was told that no such notifi...

I canceled my order from Temu on April 18, 2025, because I changed my mind. They claimed to have refunded the amount that same day, but the money still hasn’t returned to my account. I never received the product, and there was no shipment either. In previous purchases from Temu, I received the produ...

I made a purchase on Temu, but not a single item I ordered was delivered. Instead, I received a package containing someone else’s order. To make matters worse, the package I got was clearly addressed to another person—their name was printed right on the label. Yet when I reached out to Temu to retur...

I am trying to get a refund on a order from Temu and I can't get through to the package back to the seller. I want to know if you can help me please. I really need this refund. I have an emergency that is very important and I don't have any money to pay for order.

Is Temu not obligated to follow Turkish consumer protection laws? Because based on my experience, they’re taking advantage of a legal gray area to mistreat Turkish customers without consequence. I ordered an inflatable chair from Temu’s website, and it was delivered a full 41 days later. Despite th...

TEMU has failed to refund my ₺1,547 order, which I canceled on April 17, despite 85 days having passed. Every time I contact customer service, they say, "We have received your complaint, and it will be forwarded to our superiors. Your issue will be resolved as soon as possible." I've spoken to them ...

I recently purchased 5 items from Temu, but unfortunately, I was not satisfied with any of them. Following their return policy, I promptly returned all 5 products through DHL. While a portion of my payment was refunded, a significant amount—₺1,350.19—has yet to be returned to my account. Despite re...

I am filing this complaint regarding an unresolved refund issue with Temu. I returned my order according to your return policy and expected to receive my refund without delay. However, despite completing the return process correctly, Temu has not refunded my payment. This situation has caused me bo...

I am a Temu customer with the email address s*******@gmail.com. I returned products worth ₺2,067.79 (including tax) via UPS Türkiye using the return number Pro-203-21754533911672797-01. However, the excess tax amount has still not been refunded. ₺1,249.86 was refunded, but the remaining ₺817.93 in t...

I made a purchase from Temu on May 22 and returned it immediately—on the same day. Yet as of today, I still haven’t received my refund. I’ve waited patiently, thinking the delay might be normal, but this has gone far beyond acceptable. When I contacted my bank, they told me the issue wasn’t on thei...