I bought a product on February 14 from Temu and canceled it right away, but my refund hasn't been processed yet. Despite their assertion that the refund was processed on the same day, I have yet to see the money returned to my account. I’ve reached out to customer service several times, yet I continue to receive the same standard replies without any actual resolution. I'm really confused about why it takes so long to get a refund for a canceled order. I feel like I've been charged for something I never got, and that just doesn't seem right. This experience is unacceptable for any consumer. I look forward to having my refund processed promptly. If this issue isn't addressed, I will need to take further action.
I made a purchase from Temu on February 10 and canceled it immediately. My refund was supposed to be processed by March 12 at the latest, but today is March 18, and I still haven't received it. I reach out every day, but I keep getting the same response without any real solution. Temu has been a hug...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
I bought some stuff through Temu on April 18 and April 20, but I canceled both orders immediately. I canceled right away, but I still haven't gotten my refund. I was informed that a refund was sent to my bank account and even received a transaction slip, but when I reached out to my bank, they said ...
I placed an order on Temu on September 19, and canceled it the same day. I was informed that my refund would be processed within 15 days at the latest. However, it’s now been 23-24 days, and I still haven’t received any refund. I’ve contacted my bank, and they confirmed that no refund has been proce...
I made an order on Temu on May 28 and canceled it right away. Even though I was informed that the refund was processed, it has now been more than a month and I still haven't seen any money returned. I continuously monitored my account and remained hopeful, yet there was no progress. On June 28, I ma...
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