Getting a refund from Temu is a complete regret. They keep sending the same message over and over, claiming it’s proof that they’ve issued the refund. However, when I called the bank, they said, "If a refund had been processed, it would have appeared in our system the same day." I even checked multiple times to be sure, but there was no trace of the transaction. They also told me to "contact the institution where you made the purchase," but reaching Temu is impossible! Their customer service is either unresponsive or gives vague answers that lead nowhere. Now, I don’t even know who to complain to.
I want to talk about my bad experience with Temu’s return process. I sent back my products, but I still haven't received my refund, even though the Temu platform says it was “refunded.” I reached out to them, and all they keep saying is to check with my bank, but I still don’t see any refund in my a...
Although I canceled two orders on Temu on the same day, they claim the payment has been refunded. However, no money has been credited to my account, and the bank cannot find any such transaction. I’ve checked multiple times and even waited a few extra days just in case there was a delay, but nothing...
Temu did not issue a refund. I canceled my order immediately, and Temu sent me a document claiming the refund had been processed, but it never appeare...
I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
I realized I made an error with my order from Temu and promptly asked for a refund. The details indicate that the refund for my order from February 12th was expected to be credited to my card by February 19th. Yet, here I am, still waiting for my funds. I reached out to my bank to get clarity on the...
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