Temu did not issue a refund. I canceled my order immediately, and Temu sent me a document claiming the refund had been processed, but it never appeared on my card. When I contacted my bank, they confirmed that no refund had been made by Temu. I have already provided all the necessary transaction details to Temu, yet no progress has been made. Despite my repeated efforts to follow up on the matter, customer support has been unresponsive and unhelpful. Temu is now asking for a written document from the bank, but the bank stated that they do not provide such documents. How will Temu resolve this issue? This has been a complete disappointment. If the problem is not resolved, I will file a complaint with the relevant authorities.
I placed an order on Temu and canceled it on the same day. I was told the refund would be processed within a month, but it still hasn’t been credited to my account. When I contacted my bank, they confirmed that no refund had been issued by Temu. Meanwhile, Temu insists that the refund was processed ...
Although I canceled two orders on Temu on the same day, they claim the payment has been refunded. However, no money has been credited to my account, and the bank cannot find any such transaction. I’ve checked multiple times and even waited a few extra days just in case there was a delay, but nothing...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
I placed an order on Temu on October 17 and then promptly canceled it. According to the Temu website, my refund was supposedly processed, but I have yet to see any refund credited to my bank account. I contacted my bank, and they confirmed there has been no refund issued. I am disappointed by this d...
On February 13, 2025, I placed an order on Temu and canceled it just two minutes later. Temu claims that they have processed my refund, but after multiple conversations with my bank, I was informed that no refund has been received and there is no pending transaction. I have checked my account multi...
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