Tango Live payment was processed but tokens were not received, how can I resolve this issue?

My name is @nicolblossom, and I am writing because I have a serious problem with a payment of 280 dollars from Tango Live that has not reached my Paxum virtual wallet. I requested the cashout to Paxum on January 31, 2026, in the afternoon from Colombia. I understand that it was not a business day, b...

I am writing to report an issue I am experiencing with Tango regarding a withdrawal to my crypto wallet. Today, I requested a withdrawal of 25 USDT. All of my account details are complete and correct; however, the transaction has not been processed. Each time I attempt to withdraw, the status remain...

I purchased coins worth $1 for my Tango account named Atilla Kullanıcı. The transaction was successfully completed and approved today at 6:56 PM using my credit card. However, despite the payment being confirmed, the coins were not credited to my account. Even though the payment appears as successf...

On the night of January 1, 2026, around 12:30 AM, I agreed to have a one-on-one private conversation on the Tango app with a female broadcaster named “G*****”** in exchange for 999 coins. After this agreement, she asked me to send an additional 1,400 coins. I then sent 300 coins, followed by another...

On November 18, 2025, at 12:02 AM, I initiated a transaction to transfer $256 worth of tokens from my Tango account to my Yapı Kredi bank account. Although the transaction appears as deducted from my account, the amount has not been credited to my card or bank account in any way. Since that date, I...

On October 27 at 5:52 AM, I made a transaction through Tango Live using my bank card for $52 worth of coins, but the payment was never transferred to me. Earlier that same day at 5:30 AM, a similar issue occurred with $29 worth of coins—again, the coins were taken, but the payment was not delivered....

On November 9, 2025, at 12:24 AM, I tried to make a payment on the Tango app to purchase gifts during a live stream. I used the Poyner payment method on my Android device. However, every time I attempted the payment, it was declined, and I received a warning message saying, “Your account will be mon...

On November 5, 2025, I made a $18 coin purchase in the Tango Live app through Google Play. The payment was made with my virtual credit card, and the transaction was successfully completed. However, the coins were never added to my account. I reported the issue to both Tango Live and Google Play cus...

I use the Tango Live app on my iPhone, and my account username is @dogukandemirba**s. I currently have 7,000 diamonds in my account. I had successfully withdrawn earnings before using the same method, but for about two weeks now, the “Withdraw” option has disappeared from the app, and I can no longe...

On October 17, 2025, I made two in-app purchases on the Tango Live app under the username @Rapid-crocodile-44803, using my credit card. Each transaction was for ₺1,587.89, but even though the amount was successfully withdrawn twice from my card, the coins were never credited to my account. The payme...

Last night at 8:08 PM, I made a payment of ₺776 through my bank card to load coins into my Tango account. The payment was processed successfully, the amount was deducted from my account, but the coins were never credited. I did not receive any error message or warning during the transaction. I have ...

On August 29th, while using my Tango Live account (turbanlib*), I mistakenly accepted multiple live broadcast requests from a user. During this confusion, I accidentally sent 2999 coins to the user “dulh*” (Dul h*** i***). This was not intentional and happened because of the way the app directed me ...

I have been experiencing a serious payout issue with Tango Live for quite some time. Whenever I try to withdraw my balance from my account registered under c********@gmail.com**, I receive the error message “Your account is not verified.” Despite uploading my government ID for verification, I have n...

For the past week, I have been completely unable to use the Tango – Live Video & Chat app on my iPhone 15 Pro Max. Whenever I try to log in with my Google account, the app becomes unresponsive and never opens. This issue happens everywhere I try, whether I am on mobile data or different Wi-Fi networ...

On August 14, 2025, I purchased 100 tokens on the Tango app through Google Play using my phone number. However, when I logged into my account after the payment, I noticed that the tokens were missing. In addition to the missing balance, I became concerned that someone else might have accessed my acc...

On August 9, 2025, at 22:54, I purchased a 500 followers package for Tango through Bayiavm, paying 850₺ with my credit card. My order number is TR8866470959. At the time of purchase, it was clearly stated that the followers would be delivered within 0–24 hours. However, even after more than 24 hours...

I mistakenly sent 399 gifts on my Tango account and cannot retrieve them. These tokens were sent in error, and I’ve repeatedly requested their return from the recipient, but they are refusing to send them back. The tokens belong to me, and I urgently need assistance in recovering them. Despite my at...

On July 22, I transferred $75 via Yapı Kredi Bank to purchase gifts for my Tango Live account. I used the correct IBAN: TR59****************13 and completed the transfer successfully. However, the funds have not been credited to my account on the app, and the balance remains unchanged. What’s most ...

I’ve been trying to transfer the gifts and earnings from my Tango Live account to my Visa card, but I haven’t been able to complete the process. It has now been over two weeks since I requested Tango support to disconnect my Visa account so I could reconnect and attempt the transfer again, but no ac...

I added funds to my Tango account by sending money through an in-app IBAN transfer, but the tokens never showed up in my account. Hours later, I received a code, but I have no idea what it’s for or where to enter it. This is confusing and frustrating because my money is gone, and I still don’t have ...

I used the Tango Wheel app and sent money to buy gifts, but I never received the promised rewards or benefits in return. The app failed to credit my account with the gifts I paid for, making the entire transaction worthless. I want a full refund of the money I spent because I did not get what I paid...

I am absolutely furious with the Tango app! I agreed to a live stream with a model named Mimi for 299 coins, but after I sent the coins, she never started the broadcast! She completely failed to provide the service I paid for. I've sent her messages repeatedly, but I haven't received a single respo...

This has happened to me before. I gave my friend my money in my account but he can't exchange it for money. I don't know why, but he lost it and I need my money back. Otherwise, it would be very unfair for my friend to convert it into money. I lost my money. Please give me my money back.