On November 5, 2025, I made a $18 coin purchase in the Tango Live app through Google Play. The payment was made with my virtual credit card, and the transaction was successfully completed. However, the coins were never added to my account.
I reported the issue to both Tango Live and Google Play customer support, but neither provided a solution. My transaction record number is GPA.33922-1616-22547. The purchase was made on an Android device, and this is the first time I’ve encountered such a problem.
I request that the coins I paid for be credited to my account immediately or that an appropriate refund be issued as soon as possible.
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
On October 17, 2025, I made two in-app purchases on the Tango Live app under the username @Rapid-crocodile-44803, using my credit card. Each transaction was for ₺1,587.89, but even though the amount was successfully withdrawn twice from my card, the coins were never credited to my account. The payme...
On October 21, 2025, I transferred $26 to the IBAN number provided by the Tango app to purchase coins, writing my phone number in the payment descript...
On December 16, 2023, I made a payment through GPay to recharge my Tango account, but the coins never arrived. Despite submitting a notification and waiting, my account balance remains unchanged. This is frustrating, especially since I’ve heard similar complaints from other users about such issues o...
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