I Face Missing Coin Issue on Tango Live—Charged Twice, No Credits Received

Eyüp
Eyüp
Tango
October 18, 2025 11:20 AM122

On October 17, 2025, I made two in-app purchases on the Tango Live app under the username @Rapid-crocodile-44803, using my credit card. Each transaction was for ₺1,587.89, but even though the amount was successfully withdrawn twice from my card, the coins were never credited to my account. The payments are clearly visible in my mobile banking app, yet the coins have still not been added, and the problem remains unresolved to this day.

I request that my complaint be reviewed immediately and that the coins I purchased be credited to my Tango Live account as soon as possible.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Tango Live payment was processed but tokens were not received, how can I resolve this issue?

89 Complaint

Unauthorized charges on Tango App drained my credit card, how can I resolve this issue successfully?

33 Complaint

Similar Complaints

Tango Live Coins Didn’t Appear in Account? How to Contact Support

Ad Soyad
Ad Soyad
Tango
November 5, 2025 10:27 PM206

On November 5, 2025, I made a $18 coin purchase in the Tango Live app through Google Play. The payment was made with my ...

1

Tango Live Payment Processed but Tokens Not Received

Rıdvan
Rıdvan
Tango
November 9, 2024 2:03 AM140

On November 9, 2024, at 1:09 AM, I made a payment of ₺10414.55 on Tango Live, expecting to receive my tokens promptly. H...