Tango Charged My Card but Did Not Credit My Coins

Last night at 8:08 PM, I made a payment of ₺776 through my bank card to load coins into my Tango account. The payment was processed successfully, the amount was deducted from my account, but the coins were never credited. I did not receive any error message or warning during the transaction. I have ...

I made a payment on the Tango app, but the coins never appeared in my account. However, the amount was deducted from my bank account. I contacted my bank, and they confirmed that the transaction was successfully processed on their end. This is extremely frustrating. I paid expecting to receive the ...

On October 17, 2025, I made two in-app purchases on the Tango Live app under the username @Rapid-crocodile-44803, using my credit card. Each transaction was for ₺1,587.89, but even though the amount was successfully withdrawn twice from my card, the coins were never credited to my account. The payme...

On November 21 at 9:33 PM, I paid ₺689.99 for 4000 coins on Tango. The money was deducted from my account, but the coins never appeared in my Tango wallet. There is no proper support team to address this issue, and I can’t find anyone to resolve my problem. I expected better service from Tango, and...

Today, I paid ₺74 on Tango to purchase 370 coins, but it's been over four hours and the coins still haven't been added to my account. This is completely unacceptable. The money was taken instantly, yet the service I paid for has not been delivered. To make matters worse, customer support is just a ...