About nine days ago, I paid ₺260 by credit card on Superprof to take a trial lesson with A** G*****. However, after two ...days without any response to my lesson request, I canceled it. The site shows that the request was canceled, and normally, when a lesson is not accepted, the payment should be auto
About a month ago, I made what appeared to be a one-time membership payment on Superprof.com. However, on August 22, 202...5, an additional ₺199 was withdrawn from my card (last four digits: 3514) without my consent or approval. I did not receive any notification or confirmation message regarding this
On Sunday, August 10, I applied to take a lesson from a tutor through the Superprof website. The fee displayed for sendi...ng a lesson request was ₺259, but ₺270.84 was actually withdrawn from my account. It was stated that the payment would be refunded if the tutor didn’t accept my request. However, t
Through the Superprof platform, I was charged twice during the payment process for no valid reason. I have been unable t...o reach anyone for support, and I urgently request a full refund of the duplicate charge. If I’m paying for a one-month service, how can the system withdraw the fee twice? It make
Through the Superprof website, I paid ₺200 for what was clearly stated as a one-time payment — only to view teacher prof...iles and send messages. However, after that transaction, recurring charges began to be withdrawn from my card without my knowledge or consent. Even though I haven’t used the site f
Every month, Superprof has been withdrawing money from my bank account without my consent. I want this subscription canc...eled immediately. If they are taking money like this from a thousand people, they’re making unfair profit without providing any real service. I demand an immediate refund of my pa
The online tutoring platform Superprof has been withdrawing money from my card every month without my consent. I’ve been... financially harmed by this situation and feel completely taken advantage of. They have been charging my account regularly each month even though I never authorized recurring paym
On July 27, 2025, I created an account on Superprof with the purpose of teaching and solving questions. However, during ...this process, I suddenly received an SMS stating that I had been subscribed to a service called Playweez. When I sent an SMS to 3699 with the message “iptal playweez” to cancel it,
The Superprof app has withdrawn money from my account — and this isn’t the first time it’s happened. The first time, I a...ssumed it was just a one-time usage fee and didn’t pay much attention, but on July 21, another payment was taken again. I’m not sure if this charge is related to my tutor or to th
I created a subscription on Superprof, but even though I haven’t taken any lessons from any tutors, ₺200 has been withdr...awn from my card every month. I no longer want any money taken from my account, and I also request that my card information be permanently deleted from the system. This issue has
I first purchased a monthly upgrade plan on Superprof, and everything seemed fine — I received profile interactions and ...increased visibility. Believing things would improve even more, I upgraded to a yearly membership. However, since that day, I haven’t received a single message. I have to send mes
I use the Superprof app to give private lessons. Some of my students — who took lessons from me outside the platform — w...rote reference reviews for me. However, these reviews are not appearing on my profile. Only one review is visible, and the others have not shown up at all. A few students even wro
I created a subscription on Superprof. Before contacting any tutors, the platform stated that no payment would be taken ...until I reached out to a teacher — yet the money was withdrawn immediately. I have since canceled my subscription, but I want to make it clear that I do not give my consent for an
Once you sign up for Superprof.com, you’re in trouble! The site withdraws money from your account every month without no...tifying you. I can’t even log into my account anymore, and it’s been inactive for a long time. If I hadn’t noticed, they would have kept charging me for months without my knowledg
Superprof charged my account twice in a single day. I registered on the platform two months ago, but I never managed to ...find an hourly-paid tutor as advertised. Once you add your bank card, the system keeps making automatic withdrawals. I demand an immediate refund for these unauthorized charges.
Money was withdrawn from my account through Superprof even though I haven’t booked any lessons or agreed with any tutor.... I would like to know why this happened. I haven’t made any arrangements with a teacher, and at this point, I’m not planning to take lessons because I haven’t found a suitable tut
The Superprof platform has serious issues in terms of user experience and reliability. Many lesson listings shown as “Ne...w” are actually several years old and completely outdated. For example, listings that still display old prices such as ₺50 per hour remain active, yet when you contact the tutors,
Money was withdrawn from my account through Superprof even though I haven’t agreed with any tutor or booked any lessons.... I would like to understand why this happened. I haven’t made any arrangements with a teacher, and I’m not planning to take lessons because I couldn’t find a suitable tutor. My ac
Through my Superprof membership, I contacted several tutors in the subjects my child needed and arranged lessons. Howeve...r, despite already having taken the lessons, I recently discovered that ₺199 has been withdrawn from my account every month for the past four months under Superprof’s name. Even t
