I created a subscription on Superprof, but even though I haven’t taken any lessons from any tutors, ₺200 has been withdrawn from my card every month. I no longer want any money taken from my account, and I also request that my card information be permanently deleted from the system.
This issue has been ongoing for two months, and I want it to be resolved immediately.
Through the Superprof website, I paid ₺200 for what was clearly stated as a one-time payment — only to view teacher profiles and send messages. However, after that transaction, recurring charges began to be withdrawn from my card without my knowledge or consent. Even though I haven’t used the site f...
Every month, Superprof has been withdrawing money from my bank account without my consent. I want this subscription canceled immediately. If they are taking money like this from a thousand people, they’re making unfair profit without providing any real service. I demand an immediate refund of my pa...
I created a subscription on Superprof. Before contacting any tutors, the platform stated that no payment would be taken until I reached out to a teacher — yet the money was withdrawn immediately. I have since canceled my subscription, but I want to make it clear that I do not give my consent for an...
Through my Superprof membership, I contacted several tutors in the subjects my child needed and arranged lessons. However, despite already having taken the lessons, I recently discovered that ₺199 has been withdrawn from my account every month for the past four months under Superprof’s name. Even t...
I have been a member of the Superprof platform for about a year. Although I once contacted a teacher through the site, I never actually took any lessons. However, without my knowledge, on August 29 and September 29, two separate charges of ₺199 each were withdrawn from my credit card — a total of ₺3...
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