Picsart

Write a Complaint
49 Complaints
Picsart
Write a Complaint

PicsArt Pro Charged Me After I Canceled Subscription

Beyza
November 01, 12:05 am
-

How to Request an App Store Refund After Unwanted PicsArt Renewal

Elifnur
October 25, 11:41 pm
-
how-to-request-an-app-store-refund-after-unwanted-picsart-renewal-1.jpg

Picsart Billed Me $12 Without Approval — How Do I Get My Money Back?

Bilge
October 19, 8:39 pm
-

I Face PicsArt Auto Renewal and No Refund After Free Trial Cancellation

Türkan
September 21, 5:40 pm
-

I Face Unapproved PicsArt Payment on iOS and Want Immediate Cancellation

Botan
September 20, 12:42 pm
-

Unauthorized PicsArt Subscription Charge — App Not Even Installed

Evla
September 02, 12:58 pm
-

Apple App Store Refused Refund for PicsArt Pro Auto-Charge

Buket
August 07, 3:27 pm
-

I Canceled My PicsArt Subscription But Still Got Charged ₺519.99 Without Consent

Berfin
July 26, 4:36 pm
-

I Got Charged ₺500 by PicsArt Before My Free Trial Ended and I Need a Refund

Selen
July 18, 5:27 pm
-
I Got Charged ₺500 by PicsArt Before My Free Trial Ended and I Need a Refund

PicsArt Charged ₺519 Without My Consent and I Need an Immediate Refund

Büşra
July 08, 11:29 am
-

PicsArt Charged Me After Trial Without Notice, No Refund from Apple

Nisa
July 07, 10:35 am
-

I Pay for PicsArt Subscription But the App Hasn’t Worked for Weeks

Maya
July 05, 7:25 pm
-

PicsArt Charged After I Canceled My Free Trial and I Demand an Immediate Refund

Eylül
April 21, 4:48 pm
-
PicsArt Charged After I Canceled My Free Trial and I Demand an Immediate Refund

Picsart Charged Me for a Pro Subscription Without Notifying Me After Free Plan

Sudenaz
April 14, 6:01 pm
11

PicsArt Charged Me Without My Consent and I Received No Confirmation or Warning

Yağmur
April 08, 12:11 am
3

I Canceled My PicsArt 7-Day Trial but They Still Charged Me156 Without Notice

Dilan
March 28, 11:06 pm
17
I Canceled My PicsArt 7-Day Trial but They Still Charged Me156 Without Notice
I Canceled My PicsArt 7-Day Trial but They Still Charged Me156 Without Notice
1
Elif is completely dissatisfied with the result

I Chose PicsArt’s 7-Day Trial but Got Charged for a Full Year Immediately

Elif
March 27, 12:21 am
70

Picsart Took Money During Free Trial, Refused to Refund After Cancellation

Rüveyda
March 20, 9:43 pm
5

Picsart Charging on Free Trial

Şevval
February 18, 7:32 pm
12

Picsart Charged Me Immediately Despite Offering a 7 Day Free Trial

Amrit
February 15, 3:37 am
11

Frequently Asked Questions (FAQ)

Is it possible to receive a refund for a Picsart subscription?
  • Once your payment has been processed, Picsart will not be able to issue a refund for the subscription you have purchased. You are free to terminate your subscription at any time. Even after you have canceled your subscription, you will continue to have access to premium features until the end of the period for which you were subscribed.
Does Picsart have an automatic renewal feature?
  • The payment for your Picsart Subscription or any third-party purchase will be automatically renewed and continue unless terminated. To avoid being charged for the next billing period, you must cancel your Subscription before it renews. Please note that Picsart reserves the right to make changes, terminate, or modify the subscription plans they offer periodically.
How can I cancel my Picsart subscription?
  • To cancel your Picsart Subscription, log in to your account and follow the instructions for cancellation. If you have obtained your Subscription through a third party, such as the Apple App Store or Google Play, you might have to begin the cancellation process through that particular third party.
  • When you cancel your Subscription, you will still have access to the relevant Service and any Content you have created until the end of your current billing period. At the end of the billing period, your account will be changed to Picsart Free.
  • Please be aware that all payments made to Picsart, are nonrefundable. In the event of subscription cancellation or account termination in accordance with these terms, no refunds or credits will be issued, including for partial service periods.
Why did Picsart charge me for free trial?
  • It’s mostly because the trial period ends, and they immediately start charging for upgraded versions. Picsart or its authorized representatives may from time to time offer Trials for Subscriptions, which allow users to access certain features for a set period of time without paying or at a reduced rate. Please keep in mind that Trial eligibility is at Picsart’s discretion, and they reserve the right to modify or withdraw Trials at any time, as permitted by applicable law.


  • To begin certain Trials, they may require you to provide payment information. By providing these details, you agree that your Subscription will begin charging you on a monthly or other predetermined interval following the end of the Trial. To avoid being charged, cancel the applicable Subscription before the Trial period expires. If you received the Trial from a third party, cancel the Subscription through the appropriate third-party platform.
What is Picsart customer help contact information?
  • To get in touch with Picsart customer help, you may try one of the following:
  • - Phone: Dial +1 415 757-6800 to speak with customer service at Picsart.
  • - Email: You can contact [email protected] with any questions or requests for help.
  • - Live chat: To communicate with Picsart's customer service representatives in real-time, use the live chat feature on their website, https://picsart.com/.
  • - Social media: Stay up to date and receive support from Picsart by following them on Facebook, Twitter, and Instagram.
  • - Message form Use the contact form on Picsart's website to submit any questions or issues you may have.
  • - Customers from abroad: If you live outside of the United States, visit the Picsart Help Center at https://support.picsart.com/hc/en-us/requests/new to find specific contact information for your area.

About Picsart

Picsart is an online tool that provides various creative assets and services for users to express their artistic vision. As an online platform, they allow users from different countries to connect and use its services.

Picsart allows users to design various pieces and offers features for editing photos, creating digital art, and connecting with a lively social community. The Picsart app can be found on both iOS and Android platforms. It offers a variety of features, such as photo editing tools and a wide range of creative assets like stickers, backgrounds, and fonts. These options allow users to personalize their visuals and express their creativity.