I created a subscription on Superprof. Before contacting any tutors, the platform stated that no payment would be taken until I reached out to a teacher — yet the money was withdrawn immediately.
I have since canceled my subscription, but I want to make it clear that I do not give my consent for any future withdrawals. If another charge is made next month, it will be completely unauthorized.
I also request that my card information be permanently deleted from your system to prevent any further unauthorized payments.
Through the Superprof website, I paid ₺200 for what was clearly stated as a one-time payment — only to view teacher profiles and send messages. However, after that transaction, recurring charges began to be withdrawn from my card without my knowledge or consent. Even though I haven’t used the site f...
Every month, Superprof has been withdrawing money from my bank account without my consent. I want this subscription canceled immediately. If they are taking money like this from a thousand people, they’re making unfair profit without providing any real service. I demand an immediate refund of my pa...
I created a subscription on Superprof, but even though I haven’t taken any lessons from any tutors, ₺200 has been withdrawn from my card every month. I no longer want any money taken from my account, and I also request that my card information be permanently deleted from the system. This issue has ...
While using Superprof, I believed that I had purchased only a one-month subscription. However, without my knowledge or consent, the second month’s fee was also charged to my credit card. A new charge was made on November 28, 2025, but I only noticed it on December 1 when I checked my credit card sta...
The online tutoring platform Superprof has been withdrawing money from my card every month without my consent. I’ve been financially harmed by this situation and feel completely taken advantage of. They have been charging my account regularly each month even though I never authorized recurring paym...
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