Through my Superprof membership, I contacted several tutors in the subjects my child needed and arranged lessons. However, despite already having taken the lessons, I recently discovered that ₺199 has been withdrawn from my account every month for the past four months under Superprof’s name.
Even though I canceled my membership last month, I noticed that another ₺199 was withdrawn again this month without any valid reason or authorization.
I have already emailed Superprof requesting that this unauthorized practice stop immediately and that the unjustly withdrawn fees be refunded, but I am still waiting for a response.
On Sunday, August 10, I applied to take a lesson from a tutor through the Superprof website. The fee displayed for sending a lesson request was ₺259, but ₺270.84 was actually withdrawn from my account. It was stated that the payment would be refunded if the tutor didn’t accept my request. However, t...
Through the Superprof website, I paid ₺200 for what was clearly stated as a one-time payment — only to view teacher profiles and send messages. However, after that transaction, recurring charges began to be withdrawn from my card without my knowledge or consent. Even though I haven’t used the site f...
Every month, Superprof has been withdrawing money from my bank account without my consent. I want this subscription canceled immediately. If they are taking money like this from a thousand people, they’re making unfair profit without providing any real service. I demand an immediate refund of my pa...
I have been a member of the Superprof platform for about a year. Although I once contacted a teacher through the site, I never actually took any lessons. However, without my knowledge, on August 29 and September 29, two separate charges of ₺199 each were withdrawn from my credit card — a total of ₺3...
About a month ago, I made what appeared to be a one-time membership payment on Superprof.com. However, on August 22, 2025, an additional ₺199 was withdrawn from my card (last four digits: 3514) without my consent or approval. I did not receive any notification or confirmation message regarding this ...
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