I made a reservation through Stayforlong for Ankara Days Otel by Wyndham for 18.03.2026 for 2 adults and 2 children. On the website, I booked a family-type room that was shown with 1 double bed and 2 single beds in a larger room, with the single beds appearing to be in a more separate part. However,...
I made a hotel reservation via Trivago that redirected me to Stayforlong, and because of the incorrect link on Trivago, I unintentionally booked the wrong property. My intention was to book Jaz Fanara Resort in Sharm El Sheikh, which is close to the main restaurants and the beach, but the Trivago li...
I made a reservation through the Stayforlong website for Cebeciler Hotel Trabzon for the dates March 14, 2026 – March 17, 2026, under my own name. However, after completing the transaction, I noticed that two separate reservations were created in the system for the same room. The reservations are a...
On February 28, 2026, I made a reservation for a single stay in a “Deluxe King Room with Sea View” at DoubleTree by Hilton Moda Istanbul. While making the reservation through Stayforlong, the room photos on the page showed an open bathroom design, where the bathtub area was separated from the room b...
On March 3, 2026, I made a hotel reservation for DoubleTree by Hilton Topkapı through Stayforlong, after being redirected from Trivago. At the end of the transaction, $80 was charged from my Yapı Kredi debit card. However, despite the payment being taken, no reservation appeared in my Stayforlong a...
During the Black Friday campaign in November, I made two reservations through Stayforlong for a hotel in Antalya/Kemer. Last week of January – 3-night stay (Reservation No: cpckjfrpmd) – completed without any issues. March reservation – 3 rooms for 3 nights (6 adults + 2 children) – Reservation No...
I made a hotel reservation through Stayforlong for Seaden Corolla Hotel in Manavgat for the dates August 10–16, and I paid a €78 prepayment. My reservation number is XHD62M. When my wife called the hotel to confirm the reservation, we were informed that no reservation under our name appears in the h...
I made a reservation through stayforlong.com for Elite World Grand Istanbul Küçükyalı for the dates December 20–21, 2025, with reservation number Y524195O, and I paid the full room price of $125 in advance to Stayforlong. When I arrived at the hotel, the reception informed me that although the reser...
On a booking at Stayforlong, using code 5zfq21, I reserved accommodation at Lord’s Place Hotel & Spa in Northern Cyprus for November 14–17, and paid a total of $720. However, when I arrived at the hotel I was told that no such reservation exists in their system. I have spent three days trying to rea...
On November 9, 2025, after being redirected from Trivago, I accidentally made a reservation for the wrong date—one day earlier—on Stayforlong’s website for Nippon Hotel in Taksim, Istanbul. My reservation number is 753nyq. I paid a total of $73 USD with my credit card. As soon as I realized the date...
My reservation at the Wyndham Grand Levent hotel, made through Stayforlong with the reservation number G41V81, was canceled on November 5, 2025. Before the cancellation, I received an email stating that the payment could not be processed and that I needed to enter a different credit card number. How...
On October 3, I made a reservation through Stayforlong to stay at the Hilton Garden Inn Mardin. During the payment step, I received an error message and assumed the transaction had not gone through, so I made the reservation again. However, when I later checked my credit card statement, I realized t...
On October 29, 2025, a reservation was made on Stayforlong for the Double Three Moda Hotel without my knowledge or consent. The reservation number is 8xwlq5. My younger sibling, who is very young, accidentally accessed the site while playing a game and made the booking in my name using my card. This...
On October 23, 2025, I paid over $802 USD through Stayforlong to book a stay at Kolin Hotel Kepez for October 29. The payment was successfully withdrawn from my credit card, and I received both the confirmation email and the “payment received” notification. However, when I arrived at the hotel, I wa...
On September 4, I made a five-night reservation through Stayforlong.com for the NH Capri Habana Hotel in Havana, Cuba, paying $389 USD with my credit card. When we arrived to check in, the hotel staff informed us that the air conditioners were broken and that they would redirect us to a different ho...
I made a reservation through Stayforlong for Khalidiya Hotel for November 9–14. However, because the emails from Stayforlong went to my spam folder, I didn’t see the payment request in time, and my reservation was canceled. When I realized what happened, I immediately tried to contact customer serv...
I made a reservation through Stayforlong.com for a 10-night stay at The Dubai Edition Hotel in Dubai, paying a total of $4,200 USD with my credit card. I received my reservation confirmation and arrived at the hotel on October 10, 2025, to check in. However, the hotel informed me that they could not...
On October 3rd, I made a reservation at Madrid Grand Via Apartment through Stayforlong for check-in on October 4th and check-out on October 5th. However, after completing the booking, the confirmation email stated that my reservation was “pending”. I tried to contact Stayforlong customer service sev...
On August 23, I made a vacation reservation through Stayforlong.com and paid for a three-night stay. My check-in date was Tuesday, August 26. When I arrived at the hotel to check in, they told me that they had not received any reservation information. I checked the confirmation email I received, and...
I made a hotel reservation through Stayforlong and received a confirmation with a reservation number. However, when I contacted the hotel directly to confirm our booking, they told me there is no such reservation in their system. This is extremely concerning as we are scheduled to fly to Egypt in ju...
I booked a triple room through Stayforlong for a February stay in Athens. They charged me the initial deposit right away. Just to be safe, I emailed the hotel directly to confirm the reservation—but to my shock, the hotel said they had no reservation under my name or through Stayforlong at all. I i...
I booked a stay at Grand Anka Hotel in Istanbul through Stayforlong, from April 27 to May 5. The hotel stay itself was fine, but when I requested an official invoice after check-out, the hotel informed me that it had to be issued by the agency I booked through—meaning Stayforlong. So, I immediately...
Stayforlong has been a complete letdown. They don’t even bother speaking with customers over the phone, and the so-called assigned representative feels like an automated bot. I requested a date change for my reservation and was shocked to receive an extra charge of ₺14,500 on top of what I already p...
Stayforlong is an online hotel booking platform operated by Stayforlong S.L., a travel technology company based in Spain. Founded in 2015, the platform specializes in discounted long-stay hotel reservations and offers accommodation deals for travelers booking multiple-night stays around the world.
Customer Support: Stayforlong mainly provides assistance through its online Help Center, booking management portal, and support request system.
Customer Support Email: [email protected]
Stayforlong operates in the online travel and hotel booking industry. The platform focuses on providing discounted hotel rates for extended stays through web and mobile-based reservation services.
User sentiment toward Stayforlong is mixed to negative. While some travelers appreciate the lower hotel prices, complaints commonly focus on booking confirmation issues, refund delays, customer support responsiveness, and reservation disputes.
If you’ve experienced issues with Stayforlong, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
