I booked a stay at Bajamar Hotel in Nerja through Stayforlong for the dates 28 July to 12 August 2026 and paid £1,213 vi...a their platform. When I arrived at the hotel on 28 July 2026, the reception informed me that there was no booking in my name. The hotel management stated that they had never recei
On July 19–20, I booked a room at the Holiday Inn Express in Wiesbaden, Germany through Stayforlong. During the online p...ayment, the site requested a Visa card payment which in Germany is processed via the SecureGo system. This process can take some time to finalize. While the SecureGo payment was st
I live abroad, and I made a reservation for my cousin at the Bodrum Park Resort hotel through the Stayforlong agency for... the dates July 5-11. After the reservation, the hotel requested residency documents proving we live abroad, so I sent my own residency documents. However, since the documents didn
I canceled a reservation I made through Stayforlong, under the name Gülşah Ç****, for the dates July 22-27, three days a...go. I made a substantial payment totaling $1,171 and $851, but I have not received any refund since the cancellation. When I contacted Stayforlong about this, they requested my IBA
On July 1, 2026, after being redirected through the Trivago app, I made a hotel reservation through the Stayforlong webs...ite for the Concorde De Luxe Hotel in the Lara area of Antalya, for the dates July 5-7, 2026. I made a total payment of $1,098 with my Garanti Bonus credit card, and the transactio
We made a hotel reservation through Stayforlong on June 16th and are planning to check in on July 3rd. $1,581 was charge...d from our credit card, and a confirmation email was also sent to us. However, when we called the hotel, they told us no such reservation appears in their system. The hotel is curr
I made a reservation at the Charisma De Luxe Hotel in Kuşadası for the dates July 2-4, 2026, for two people, through the... Stayforlong website, paying approximately $673 by credit card. I had to cancel the trip because I contracted a severe kidney infection just three days before the travel date. I im
I made a payment for a stay at the Ramada by Wyndham Dalaman hotel through Stayforlong on June 28th. Although the amount... that should have been charged was $998, $1,029 was actually charged from my credit card — meaning more money than owed was taken from my account. I contacted Stayforlong via email
While researching the Justiniano Park Conti hotel in Alanya, Antalya, through Trivago, I was directed to a site called S...tayforlong, and through the Stayforlong app, I made a reservation on Friday, June 26th, for the dates July 31st check-in to August 3rd check-out. During this transaction, an $82 de
On June 17th at 00:15, I made a reservation for a stay at the Zanike Hotel in Trabzon, through the Stayforlong website, ...for the dates July 24-27. Although the total amount shown on the reservation screen was $650, an extra $23 was charged from my Yapı Kredi debit card, resulting in a total charge of
I purchased a 1-week stay at the Hilton Garden Inn Istanbul hotel through Stayforlong for the dates June 7-13. I made th...e total payment of $438 upfront through the app before checking into the hotel. During the reservation, it was specifically stated that since the payment was being taken through St
Through Stayforlong, which we were directed to via Trivago, we made a reservation at the Ramada Encore by Wyndham İzmir ...hotel for the dates June 19-21, 2026, for 2 rooms, 2 people, 2 nights, totaling $395, paid by credit card. Our receipt number is P439N6. After purchasing our reservation, we wanted
I paid $96 for accommodation at the Best Western Premier Ottoperla Hotel in Istanbul, Turkey, through Stayforlong, for c...heck-in on 06/14/2026 and check-out on 06/15/2026. I made my payment through the site, and I have the receipt for this payment. I arrived at the hotel from out of town, after appro
I made a one-night reservation at the Hampton by Hilton hotel through the Stayforlong website for June 15, 2016 (as stat...ed). During the reservation, $10 was charged from me as a down payment, and it was stated that the remaining amount would be collected later from the same credit card. When the pay
I made a reservation for 3 separate rooms for 3 people at the Holiday Inn Express Istanbul - Atakoy Metro by IHG hotel, ...through stayforlong.com, for check-in on 06/05/2026 and check-out on 06/06/2026, and paid a total of $260 with my credit card. When I called the hotel on the day of my stay, I lear
"From my 7th email, my refund was processed after 2 months."
I made a reservation through Stayforlong for Ankara Days Otel by Wyndham for 18.03.2026 for 2 adults and 2 children. On ...the website, I booked a family-type room that was shown with 1 double bed and 2 single beds in a larger room, with the single beds appearing to be in a more separate part. However,
I made a hotel reservation via Trivago that redirected me to Stayforlong, and because of the incorrect link on Trivago, ...I unintentionally booked the wrong property. My intention was to book Jaz Fanara Resort in Sharm El Sheikh, which is close to the main restaurants and the beach, but the Trivago li
I made a reservation through the Stayforlong website for Cebeciler Hotel Trabzon for the dates March 14, 2026 – March 17..., 2026, under my own name. However, after completing the transaction, I noticed that two separate reservations were created in the system for the same room. The reservations are a
On February 28, 2026, I made a reservation for a single stay in a “Deluxe King Room with Sea View” at DoubleTree by Hilt...on Moda Istanbul. While making the reservation through Stayforlong, the room photos on the page showed an open bathroom design, where the bathtub area was separated from the room b
On March 3, 2026, I made a hotel reservation for DoubleTree by Hilton Topkapı through Stayforlong, after being redirecte...d from Trivago. At the end of the transaction, $80 was charged from my Yapı Kredi debit card. However, despite the payment being taken, no reservation appeared in my Stayforlong a
During the Black Friday campaign in November, I made two reservations through Stayforlong for a hotel in Antalya/Kemer. ... Last week of January – 3-night stay (Reservation No: cpckjfrpmd) – completed without any issues. March reservation – 3 rooms for 3 nights (6 adults + 2 children) – Reservation No
I made a hotel reservation through Stayforlong for Seaden Corolla Hotel in Manavgat for the dates August 10–16, and I pa...id a €78 prepayment. My reservation number is XHD62M. When my wife called the hotel to confirm the reservation, we were informed that no reservation under our name appears in the h
I made a reservation through stayforlong.com for Elite World Grand Istanbul Küçükyalı for the dates December 20–21, 2025..., with reservation number Y524195O, and I paid the full room price of $125 in advance to Stayforlong. When I arrived at the hotel, the reception informed me that although the reser
On a booking at Stayforlong, using code 5zfq21, I reserved accommodation at Lord’s Place Hotel & Spa in Northern Cyprus ...for November 14–17, and paid a total of $720. However, when I arrived at the hotel I was told that no such reservation exists in their system. I have spent three days trying to rea
Stayforlong is an online hotel booking platform operated by Stayforlong S.L., a travel technology company based in Spain. Founded in 2015, the platform specializes in discounted long-stay hotel reservations and offers accommodation deals for travelers booking multiple-night stays around the world.
Customer Support: Stayforlong mainly provides assistance through its online Help Center, booking management portal, and support request system.
Customer Support Email: [email protected]
Stayforlong operates in the online travel and hotel booking industry. The platform focuses on providing discounted hotel rates for extended stays through web and mobile-based reservation services.
User sentiment toward Stayforlong is mixed to negative. While some travelers appreciate the lower hotel prices, complaints commonly focus on booking confirmation issues, refund delays, customer support responsiveness, and reservation disputes.
If you’ve experienced issues with Stayforlong, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
