"The issue is resolved. The finance team manually verified my transaction ID on the blockchain and confirmed the funds were received. A temporary synchronization error caused the delay. The 44 USDT has been added to my balance. I am closing this ticket."
Binance
Complaints
Binance Payment Completed But Order Never Delivered
I placed an order on medyabayim.com with order ID 94026*** on 16 June 2026 at 19:44 (as shown in my Medyabayim dashboard...). I paid 0.4932 via my Binance account to Medyabayim’s Binance ID from Nigeria. Despite this, the order was never delivered, yet Medyabayim marked the order as “completed” even th
Binance Cannot Recover My USDT Sent To The Wrong BEP20 Address
I am writing regarding a USDT withdrawal issue I experienced on my Binance account. On 01/06/2026, I mistakenly sent 52....66007819 USDT to a wrong address on the BEP20 network during a withdrawal transaction. After realizing my mistake, I immediately contacted Binance customer support to request assis


Binance Account Assurance Review Failed
I have a Binance account registered in Kenya that has been under an “account assurance review” since 2025, and as a resu...lt, all functions of my account have been blocked. I cannot use any part of the platform, including trading and withdrawals. My main request is for this review to be lifted immedia
Binance Account Under Review for 34 Days with $5995 Frozen
"Thank You, Binance"



Binance Deposit Not Credited - No Support Response
On the website xaxrcd.com I deposited ₺2,000 into my account with the username “seyfullah***” by bank transfer on the pr...evious day at around 17:26. Although the payment was completed from my bank, the amount has still not been reflected in my account on the site, and more than one day has passed sin
Binance Account Closure Error - Web3 Wallet Prevents Deletion
I am writing regarding my Binance account, which I no longer use and want to permanently close along with all my persona...l data. When I attempt to close my account, the system does not allow it and shows an error stating that there is an active Web3 wallet, so the closure cannot be completed. Because
Binance Wallet Hacked - Money Frozen By Investment Scam
I was previously defrauded by a person introducing himself as an investment expert named E*** B***. On 23.02.2026, this ...person had a wallet account opened in my name on Binance and made me carry out transactions there. He told me that he could rescue my money allegedly held at the American central b
Binance Futures System Error Causes 70 USDT Trading Loss
On January 25, 2026, while I had an open position in my Binance Futures account through the Binance mobile app, I was un...able to place a take profit (TP) order, a stop loss (SL) order, or manually close my position due to what was described as “market volatility and system congestion.” Every attempt

Binance API Hack Caused $16,300 Loss And Massive Unauthorized Trades
On December 31, my Binance account was hacked via the API. Within seconds, approximately $18.5 million in trading volume... was generated on the BNB/USDT pair, resulting in $7,350 in commissions being charged, and my other open positions were also closed simultaneously. Despite these extraordinary and
Binance Account is Blocked For Over A Month. Case ID 151585679
My Binance account has been restricted for more than six weeks, and I still have not received a clear explanation. I can... log in to my account, but I am completely unable to buy, sell, or withdraw any funds. The first message I saw was “suspicious activity detected,” and later this changed to “re‑ver
Binance Account Closed - No Access To Funds And Asked To Deposit More
For a long time I have been experiencing a very serious problem with my Binance account. My account has been closed for ...about 6–7 months without any justification, and I cannot log in to my account at all. Because of this situation, I cannot access or withdraw the money in my account. During this pe
Binance Account Under Review For Over A Year - Withdrawal Still Blocked
Binance has kept my account temporarily disabled under review for over a year. I invested in crypto with a friend, and w...hen we cashed out in 2022, he sent me my share through Binance Pay. When I tried to withdraw my money, I discovered that my account was under review. They asked me to provide a vid
"Thansk"
Can’t Transfer or Sell Inpepe Coin on Binance Wallet After Telegram Swap
On October 25, 2025, at 3:36 PM, I swapped BNB for a coin called Inpepe via Binance Wallet, after seeing it promoted in ...a Telegram group. I used approximately 8,400 worth of BNB for the transaction. Although my balance initially increased after the swap, I’m now unable to perform any actions with th
Binance Google Authenticator Reset Stuck - Regain Access Now!
I’ve been using Binance for a while, but I’ve been having trouble resetting my Google Authenticator. I submitted a reset... request a week ago, yet nothing has been done and I haven’t received any response. It’s frustrating not to even have the option to resend the form since it’s already been submitte
Binance ZEC Leverage Liquidation Lost Due to Insufficient Margin Error
On October 10, 2025, at around 9:00 a.m., while trading with leverage on the ZEC pair via the Binance mobile app, I was ...unfairly liquidated twice by the system despite having sufficient margin in my account. As a result, I lost approximately $14,000. I had experienced a similar issue before, which h
I Face Scam on Binance Wallet After Buying ElonClockX Coin via Telegram Referral
On September 28, 2025, I was introduced to a cryptocurrency group on Telegram, where a person named Mustafa Ertekin guid...ed me to invest through Binance Global’s Wallet app in a coin called ElonClockX. Following his instructions, I transferred ₺40,000 to the wallet address 0X91c657de63**3835a1c666f18
Unauthorized Long Position and Liquidation on My Binance Account
On September 25, 2025, a long position was opened in my Binance account without my knowledge, and my funds were subseque...ntly liquidated. Before the incident, I had set a stop-limit order and then shut down my computer and went to sleep. My stop-limit order was executed at 02:02:57, but at 02:38:42 a
Binance Does Not Let Me Verify My Account With ID Card for Over a Year
I have been experiencing a serious problem with identity verification on my Binance account for a long time. Only the em...ail verification option is available, and I cannot complete the process with my ID card. This issue has been ongoing for more than a year and appears the same way across all device

My Balance Became Inaccessible After Binance Delisted SLF Coin
I had invested in SLF Coin on the Binance platform. Two days ago, due to the complete removal (delisting) of SLF Coin fr...om the system, I was unable to withdraw the balance of approximately ₺12,000 in my account or transfer it to another wallet. At present, the name SLF Coin no longer appears in the
Binance Smart Chain Cuffyx Token Cannot Be Sold, Lost ₺20,000
Two days ago, I purchased a token called Cuffyx on the Binance Smart Chain (BSC). After completing the transaction, I re...alized that this token has a honeypot and blacklist issue. When I tried to sell the token, I was unable to do so, and a warning sign appeared next to it. At the time of purchase, I
Binance Blocks My Sumochain Coin With Blacklist Error And I Can’t Sell Or Convert
Since August 24, 2025, I have been unable to trade the Sumochain token I purchased on the Binance mobile app. Every time... I try to convert it to BNB, I receive an error message saying the coin has been “blacklisted.” While the balance still appears in my account, I cannot sell, convert, or use the to
Binance Global Ignored My D/USDT Investment Loss and Gave No Support
In November 2021, I invested approximately ₺550,000 (approximately $12,500) in the D/USDT (narrow open network) project ...through Binance Global. Since its listing, the coin has experienced a continuous and extraordinary loss of value over the past four years. My investment has almost completely evapo
Q&A: Explore Popular Queries
I can't access my Binance account due to error code 133197; how can I resolve this issue?
Binance shows error code rc000010, card not supported when making a payment; how can I fix this?
Frequently Asked Questions
Brand Overview: Binance
Binance is a global cryptocurrency exchange platform operated by Binance Holdings Ltd.. Founded in 2017 by Changpeng Zhao (CZ) and Yi He, Binance has grown into one of the world’s largest crypto trading platforms by trading volume.
Contact Info
Customer support: Binance primarily provides support through its online help center and live chat system.
Support website: support.binance.com
Industry and Operations
Binance operates in the cryptocurrency exchange and financial technology industry. The platform allows users to buy, sell, trade, store, and manage digital assets across multiple blockchain ecosystems.
- Cryptocurrency spot and futures trading
- Crypto wallets and digital asset storage
- Staking, savings, and yield-generating products
- P2P crypto marketplace and fiat payment services
- Account freezes, suspensions, or locked withdrawals
- Long identity verification and compliance review processes
- Delayed customer support responses during urgent issues
- Withdrawal delays or transaction processing problems
- Concerns regarding scam tokens, phishing, and account security
- Disputes related to P2P transactions and chargebacks
- Unexpected liquidation or margin trading losses
- Regulatory concerns and regional service restrictions in some countries
- Difficulties recovering hacked or compromised accounts
User Sentiment
User sentiment is highly mixed, with complaints commonly focused on verification, withdrawals, account restrictions, and customer support delays.
Share Your Experience
If you’ve experienced issues with Binance, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.




















