The date change on Stayforlong went wrong. How can I correct it without losing the rate?

If the date change on Stayforlong was processed incorrectly and you want to correct it without losing the rate, it’s best to act quickly and document everything:

• Review the original confirmation email with the initial rate
• Save the email or proof of the date change that was made
• Check whether the hotel has the reservation registered with different dates
• Take screenshots of the original price and the change that was applied

Contact the hotel first:

• Provide your name, correct dates, and reservation number
• Ask whether the change appears incorrectly in their system
• Request written confirmation of the current status of the reservation

Then contact Stayforlong:

• Send the reservation number, original dates, and the requested dates
• Attach screenshots of the original price and the modification error

Ask them to:

• Review the incorrect date change
• Restore the originally confirmed rate
• Confirm the correct reservation dates in writing
• Resend an updated voucher valid for the hotel
• Assign you a case number for follow-up

If resolution stalls, consider filing a complaint on Xolvie for added leverage.