On March 15, 2025, I purchased a pair of Skechers Burst 2.0 men’s summer shoes from the Kayaşehir SuperStep store in Istanbul. After only about 45 days of use, I started noticing two major problems. First, the sole is extremely slippery, making it difficult to walk safely even on flat indoor surface...
In April 2024, I purchased a pair of Skechers GO Run 7.0 shoes from the Konya Kent Plaza store. I used them only for walking, yet within just a few months the stitching on the sides and upper part began to come apart, and small tears developed. This was extremely disappointing, especially given the ...
On October 13, 2024, I purchased a pair of Skechers Escape Plan Endless Pursuit shoes from the StarCity Outlet store. Later, I wanted to exchange them for a smaller size and went to the Bayrampaşa Forum İstanbul branch. There, I was told that outlet products could not be exchanged, but the sales rep...
I bought a pair of Skechers shoes from the Skechers Mall of store, and after just 2–3 months of light use, the upper part of the shoes started tearing. Because of this, I sent them in for inspection under warranty. However, the result came back negative, and my shoes are still being held at the stor...
On June 23, 2025, I purchased a pair of Skechers Arch Fit D'Lites shoes (Order No: 278483) from the official Skechers website, paying ₺4,724 by credit card. I only used the shoes for about three weeks of regular daily wear, yet both shoes developed serious quality issues. The inner heel lining on bo...
About one month ago, I purchased a pair of Skechers Arch Fit women’s summer sandals from the Skechers store at Istanbul Cevahir Mall, paying ₺4,200. From the very first time I wore them, the heel section pressed hard against my foot, causing painful blisters and wounds. I tried wearing them a few mo...
I purchased a pair of Skechers shoes expecting durability and comfort, but the product showed serious deformation after fewer than 10 wears. As someone who prioritizes foot health, I always choose original and high-quality products. Unfortunately, this pair has caused both financial and emotional fr...
On April 3, 2024, we purchased a pair of Skechers Arch Fit Baxter Pendroy shoes from the Marmara Park Skechers store on behalf of my father. After about one year of regular use, both shoes developed the exact same problem: the seams on the side of the toe area started splitting in the very same spot...
I purchased a pair of Skechers sports shoes expecting quality and durability. Shockingly, in less than three months of normal use, the shoes began tearing. Since the product is still under its legal warranty, I submitted a replacement request through Skechers, confident this was a manufacturing defe...
I purchased a pair of Skechers Arch Fit shoes from the official Skechers store about nine months ago, expecting long-lasting quality. However, I was shocked to see tearing on both the sides and the front of the shoes in such a short period. These shoes were only used for daily office wear, with no r...
I purchased a pair of Skechers Dynamight 2.0 shoes about 40 days ago from the Skechers store at Ankara Eryaman Optimum Mall. I only wore them for 15 days, under normal city conditions, not for long hours or extreme activities. To my disappointment, the heel section started breaking apart in less tha...
On May 13, 2025, I purchased a pair of Skechers Flex Advantage 5.0 men’s black sneakers (model 232820 BBK, size 44) from an official Skechers seller on N11. To my disappointment, within just two months of normal daily use, the stitches started to come apart. I want to emphasize that I never used the...
I purchased a pair of Skechers sneakers with a suede-like upper surface, expecting durability and quality from such a well-known global brand. Unfortunately, within a short period of normal use, the upper part of the shoes began cracking. After they got wet in rainy weather, the situation worsened—t...
I purchased a pair of Skechers D'Lites sneakers from the official Skechers online store, expecting a durable and reliable product. However, after only about two months of normal wear, the stitching on both shoes started coming apart. My order number was W0520*******1204, and I paid a total of ₺5,499...
On May 3, 2025, I purchased a pair of Skechers Octus Orler shoes through Trendyol. Shockingly, in less than two months of light office wear, both the right and left shoes developed large tears on the inner sides. In addition, the mesh on the left shoe showed serious deformation. These tears are not ...
On October 3, 2024, I purchased a pair of Skechers 13451GRY shoes from the Adana Real M1 Skechers store. Within a short time of use, I noticed several serious defects: both shoes developed openings on the front side seams, the inner heel lining tore, the textile on the upper part of the shoes change...
Around 9 months ago, I purchased a pair of Skechers D'Lites shoes from the Adana Optimum Mall Skechers store for ₺5,500. After using them, I experienced issues and sent the shoes in under warranty, but my request was rejected. What makes this situation worse is the inconsistent pricing policy. While...
On March 29, 2025, I purchased a pair of Skechers Slip-Ins sports shoes from the Skechers store at Mall of Istanbul. From the very first use, these shoes have caused me serious heel pain every time I wear them. The pain is so severe that I cannot step on my heel properly for several days afterward. ...
Two months ago, I purchased a pair of Skechers Safeguard shoes from the Skechers store in Adana M1. I have worn them approximately 15 times total, around three times per week, and already the inner heel area has torn noticeably. This level of damage on shoes that are almost new is completely unaccep...
On June 26, 2025, I purchased a pair of Skechers Arch Fit 2.0 shoes from the Sporjinal store at Tekirdağ Tekira Mall. Shockingly, after wearing them fewer than 15 times, the shoes already developed yellowing and noticeable color changes on the side areas. When I bought them, I was assured that they ...
About a month ago, I purchased a pair of Skechers Arch Fit 2.0 shoes from Yalı Spor online (invoice no: Y282025000030193) and later sent them in for warranty inspection. I carefully packed the shoes in their original box and shipped them properly, expecting professional handling. However, after the ...
I purchased a pair of Skechers Stamina – Classy Trail shoes directly from the Skechers official website, expecting long-term durability given the brand reputation and the fact that I paid ₺7,000 for them. Unfortunately, the shoes started to deteriorate much earlier than expected. First, the inner li...
I purchased the Skechers 124960TK BBK GO Walk Flex model shoes from Boyner’s online store, and from the very first wear I noticed a serious size irregularity. The left shoe was noticeably smaller compared to the right, creating an uncomfortable fit. To be certain, I tested the shoes two or three mor...
Skechers is an American multinational footwear and apparel company founded in 1992 by Robert Greenberg. Operated by Skechers U.S.A., Inc., the brand is known globally for casual, athletic, walking, and lifestyle shoes for men, women, and children.
Customer support email: [email protected]
Additional support email: [email protected]
Customer support phone number: 1-800-746-3411
Skechers operates in the footwear, apparel, and retail industry. The company designs, manufactures, and sells shoes and related products through retail stores, online platforms, and international distributors.
User sentiment is mixed, with many customers praising comfort while others report concerns related to durability, warranty handling, and customer service.
If you’ve experienced issues with Skechers, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
