On June 23, 2025, I purchased a pair of Skechers Arch Fit D'Lites shoes (Order No: 278483) from the official Skechers website, paying ₺4,724 by credit card. I only used the shoes for about three weeks of regular daily wear, yet both shoes developed serious quality issues. The inner heel lining on both pairs showed noticeable deformation and wear, and I also noticed loose stitching and weak construction that should never appear on a product this new.
I immediately submitted the shoes for inspection through an authorized Skechers store. However, my request was rejected with the vague explanation that “no manufacturing defect was found.” I strongly disagree with this conclusion because such rapid deterioration cannot be blamed on normal use. A brand like Skechers, which promotes itself as offering comfort and durability, should not dismiss clear product flaws this quickly.
So far, I have not received any further assistance from Skechers customer service. I request a full product replacement and expect Skechers to provide a resolution that reflects its commitment to customer satisfaction. Ignoring this problem only damages trust in the brand.
In November 2024, I purchased a pair of Skechers Arch Fit shoes for about $143 USD from the Skechers store at Sur Yapı, paying in two installments. I used the shoes in the city for daily wear, including on rainy days. However, within a short time, the heels began to peel, deteriorate, and lose shape...
In July 2025, I purchased a pair of Skechers Summits shoes from the Skechers store at Çanakkale 17Burada AVM for 2,634.31₺. Shockingly, after wearing the shoes only four times, I noticed significant heel deformation starting from the third use. The issue is not only visually unappealing but also cau...
I purchased a pair of Skechers D'Lites sneakers from the official Skechers online store, expecting a durable and reliable product. However, after only about two months of normal wear, the stitching on both shoes started coming apart. My order number was W0520*******1204, and I paid a total of ₺5,499...
I purchased a pair of Skechers Arch Fit shoes at the end of November 2024. In just four months, the inner lining started tearing and the material showed clear signs of deformation. I submitted the shoes for inspection, only to receive a report stating that the damage was not manufacturing-related. ...
On January 4, 2025, I purchased two pairs of Skechers — one being the Air Cooled model — from an official store. I didn’t start wearing them immediately and began using them around the beginning of April. After roughly just 1.5 months of casual wear, I noticed a tear in the inner lining of one pair....
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