I purchased a pair of Skechers sneakers with a suede-like upper surface, expecting durability and quality from such a well-known global brand. Unfortunately, within a short period of normal use, the upper part of the shoes began cracking. After they got wet in rainy weather, the situation worsened—the color faded, and the inner lining started peeling.
I submitted the product for inspection under the official warranty process, but Skechers rejected my claim, stating that no production defect was found. This decision is unacceptable, as shoes should not show such severe wear and tear after such limited use. The quick deterioration clearly points to a manufacturing or material quality problem, not user error.
As a customer, I expected Skechers to stand behind their products and provide a fair warranty process. Instead, I was left with damaged shoes and no support. I urge Skechers to take responsibility, honor the warranty, and offer a replacement or refund. Customers trust this brand for quality, and I expect my complaint to be resolved without further delay.
I purchased a pair of Skechers shoes just seven months ago, and now the left upper side has torn significantly. This is not a case of the glue coming loose—it’s a major tear. When I took the shoes to the store for inspection, I was blamed for the damage and my warranty claim was denied, citing "user...
I purchased a pair of Skechers D’Lites sneakers this summer, expecting them to last, but within just six months, they started falling apart. Despite not wearing them frequently, I noticed peeling on the inside, cracks on the front, and the sides opening up. I sent the shoes for inspection, assuming...
I purchased a pair of Skechers athletic shoes, and before the warranty period even ended, I noticed tearing and unraveling in multiple areas. I immediately submitted a warranty inspection request, expecting the brand to stand behind its product. However, the response I received from Skechers stated...
I purchased a pair of Skechers shoes on September 22, 2024, expecting high quality. However, within just a few days, the shoes started showing multiple defects. The material began peeling, the color faded, and the sole cracked. Over time, the inner lining tore, and white stains appeared on the front...
I bought a pair of Skechers shoes in November, but since the weather hadn’t warmed up yet, I barely had the chance to wear them. Despite wearing them only a handful of times, the shoes have already started tearing apart—and the damage is getting worse with each passing day. It’s incredibly frustrat...
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