The Skechers I bought at the store didn't meet my expectations. They are in their original packaging and unworn, how can I mail them back?

On October 13, 2025, I purchased a pair of Skechers Arch Fit shoes from the Outlet Center Skechers store. I made the payment via QR code. However, even though I showed the payment receipt, the store employee claimed that the payment had not been received. When I showed my account activity, they said...

On October 12, I ordered the Skechers Alpine Adventure model (product code: 144756 BBK) from the official Skechers website. However, I was sent a completely different product — the Cozy Step model. I received the wrong item on October 14 and immediately shipped it back for a return on October 15. My...

I ordered a pair of athletic shoes from Skechers' official website, expecting a professional and quality shopping experience given the brand’s global reputation. However, what I received was incredibly disappointing. Toward the end of my workday, I got a call from DHL asking for a delivery code—but ...

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I highly discourage choosing this brand if you wish to steer clear of the exasperating encounter I endured. I bought a pair of shoes from the Skechers store at Istanbul Özdilek AVM on 18.08.2024. However, when I went back later that day to exchange them for a smaller size, I was informed that the sh...

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On May 11, 2024, I purchased a pair of Skechers GO Run Elevate shoes from a local store. Unfortunately, after wearing them only twice, I noticed the shoes were causing me to pronate excessively. Despite not having any previous issues with overpronation, these shoes caused severe ankle pain every tim...

I recently purchased a pair of Arch Fit shoes from Skechers, only to find them incredibly uncomfortable. They not only caused discomfort but also resulted in painful sores on my feet. Concerned, I sent the shoes in for examination, hoping to resolve the issue. To my dismay, the store claimed there w...

When I ordered from Skechers.com.tr, I expected my stuff to arrive in one to three business days. The delivery service hasn't processed my order yet, even though it's been a few days since I placed it. When I reached out to customer service, they said they would get back to me about the problem, but...

On the 5th of the month, I bought shoes from a Skechers store in Greece. One pair was taken straight from the display. I wasn't paying close attention at the time. I noticed a difference in color tone due to sun exposure when I returned to Turkey the next day. I looked at the production date labels,...

I just bought my spouse a pair of shoes from the official Skechers website, skechers.com.tr. they came, the shoes didn't fit their feet right, so I had to send them back for a return. It's been like three weeks and still waiting to see if anything's happened. To make matters worse, I got a message t...

The product we ordered from the Skechers website for Father's Day on June 13, 2023, has yet to arrive. When I inquire about my cargo on the Kargoist website, it appears that it has been held at the Ankara branch since June 14, 2023. When we inquire as to why you are waiting for the cargo company, we...

On June 2, 2023, I received a pair of Skechers shoes as a gift from the Skechers store at Maltepe Park in Istanbul. When I wore them on Father's Day, they didn't fit me properly. So, on June 19, 2023, I went back to the store with the shoes, hoping to exchange them. Despite the shoes being unworn, w...

Using online store, I got a pair of shoes I bought ended up being too big for my feet, so I sent them back right away. The product evaluation staff, however, insists that the sneakers in question were used and are consequently non-returnable, completely false. I took the shoes back to the store to h...

On Saturday, March 25th, I bought a pair of shoes with cash from your Skechers location in Gaziantep Sanko Park. I went to return the shoes on Tuesday, March 28th, but they said they couldn't process the refund because they didn't have enough cash in the register. I told them it's unacceptable for a...

After wearing the Skechers waterproof shoes I bought at the Mersin Forum mall, I noticed that they were starting to squeeze my feet. Pressure from my shoes caused my veins to swell, and I got blisters on my pinky and thumb from my fingers being crushed. Consequently, the store staff did not assist m...