I highly discourage choosing this brand if you wish to steer clear of the exasperating encounter I endured. I bought a pair of shoes from the Skechers store at Istanbul Özdilek AVM on 18.08.2024. However, when I went back later that day to exchange them for a smaller size, I was informed that the shoes had been worn and couldn't be exchanged according to the store's policy. As a consumer, I had only tested the shoes briefly at home and discovered they were too large. Upon my return to the store, I had hoped for a straightforward exchange. However, I encountered an unexpected level of resistance. It's quite perplexing how customers are allowed to freely roam the store in shoes, yet simply descending the stairs at home is deemed as "use." I would like a full refund for the shoes that don't fit, rather than an exchange. After noticing a significant number of complaints regarding similar issues, I have taken the necessary steps to bring this matter to the attention of the appropriate authorities. I am determined to persist in my efforts to resolve this.
Using online store, I got a pair of shoes I bought ended up being too big for my feet, so I sent them back right away. The product evaluation staff, however, insists that the sneakers in question were used and are consequently non-returnable, completely false. I took the shoes back to the store to h...
Hi there! About five months back, I made a purchase of a pair of shoes from the Skechers store located in Mecidiyeköy Cevahir Mall. Even though I don't do any strenuous activities or participate in sports, my shoes inexplicably developed tears on the inside and pop on the outside, even though I have...
On August 10, 2025, I purchased a pair of Skechers GO Walk Flex Grand Entry shoes from the Sportive store at Istanbul Vialand. The product has never been worn — the box and receipt are still fully intact. My mother simply didn’t like the design, so we wanted to exchange it. However, the store employ...
I purchased a pair of Skechers boots on September 22, 2024, from the Marlin Spor store located in StarCity Mall, Yeni Bosna, Istanbul. Not long after wearing them, noticeable cracks began to appear on the surface of the boots. On March 22, 2025, I returned to the store to request a refund or exchan...
I bought the Skechers arch fit GLIDE-STEP-HIGL at the Skechers store at Istanbul Cevahir AVM on May 11, 2023. Unfortunately, the shop didn't have the right size in stock that day, so they told me they could ship it to me. On May 12, 2023, the item was sent to me. After only 8 days of sporadic use, I...
Comments