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Jobseeker

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Jobseeker

Complaints

15 complaints
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Jobseeker Deducting Money From My Accout Without My Acknowledgement

May 11 8:19 AM3

I am a Jobseeker user from Rustenburg, North West, South Africa, and on 10 May 2026, an amount of R299 was deducted from...

1

Jobseeker Charged Me R1,799.88 Without Consent After Subscription End

May 4 5:50 PM10

On May 4, 2026, an unauthorized payment was charged by Jobseeker.com through Apple Pay for a total of R1,799.88, even th...

Jobseeker Charged Me R1,799.88 Without Consent After Subscription End
Jobseeker Charged Me R1,799.88 Without Consent After Subscription End
1

Full Refund From Jobseeker

April 14 9:21 PM11

I am a Zenith Bank account holder and I am writing to report a series of unauthorized debit transactions that occurred o...

Full Refund From Jobseeker
1

Jobseeker Trying To Steal Your Money

April 7 10:39 PM22

I am writing to report a serious issue with a so‑called premium subscription on Jobseeker and the company’s current clai...

EcoCash Unauthorized Jobseeker Charge - Urgent Refund Request

March 19 7:52 AM133

I am writing regarding an unauthorized transaction that was made today around midnight on my EcoCash VCN card. An amount...

5
Resolved
February 27 4:40 PM3

"Everthing was solved."

Doreen removed this complaint from publication
5
Resolved
February 26 2:36 PM17

"Thank you for solving my problem"

jayani removed this complaint from publication

Jobseeker Monthly Subscription Charged Unexpectedly

February 20 1:10 PM228

I recently used the Jobseeker CV template service and paid for what I understood to be a 14‑day option. However, on 20 F...

I Request a Refund for Unauthorized Jobseeker Subscription

February 6 6:02 PM97

I have a Capitec savings account that I opened in Uitenhage, and on February 6, an amount of R299 was deducted from my a...

Jobseeker Charges €35.64 Monthly Without Clear Consent

February 4 6:16 AM97

I used the Jobseeker service to create three separate CVs, one for myself, one for my husband, and one for my son, and I...

Unauthorized Jobseeker Charge On Mastercard

January 30 6:46 AM95

On 30 January 2026, I noticed a completely unexpected transaction on my Mastercard for $20.19 paid to “Jobseeker FQmQOpM...

Regarding Unnecessary Payments And To Cancel Jobseeker Subscription

January 3 5:37 PM99

I have been experiencing unexpected charges from Jobsseeker for some time now, and the most recent one was taken today a...

4
Resolved

Jobseeker Subscription Refund Complaint

November 8, 2025 7:18 PM106

I would like to request a refund from Jobseeker. I have not used any of the...

Brand Overview: Jobseeker

Jobseeker is an online career and resume-building platform that helps users create CVs, cover letters, and job applications. The platform provides templates, career tools, and application management features designed to simplify the job search process for job seekers worldwide.

Contact Info

  • Customer Support Email: [email protected]
  • Support: Customer support is mainly provided through the official contact form and help center.
  • Headquarters: Amsterdam, Netherlands

Industry and Operations

Jobseeker operates in the online recruitment and career services industry. The platform focuses on resume generation, cover letter creation, and job application management through browser-based tools.

  • Resume and CV builder tools
  • Cover letter generation
  • Job application tracking
  • Career templates and customization tools
  • Subscription-based premium career services
  • Online job search assistance platform

User Sentiment

User sentiment toward Jobseeker is mixed. While many users appreciate the simplicity of the resume-building tools, recurring complaints often focus on billing transparency, subscription renewals, and cancellation issues.

  • Unexpected recurring subscription charges
  • Complaints about unclear pricing and renewal terms
  • Difficulty canceling subscriptions
  • Refund requests being denied or delayed
  • Users reporting confusion regarding free trial limitations
  • Concerns about automatic billing after low-cost trials
  • Slow or automated customer support responses
  • Complaints regarding limited template customization options
  • Difficulty accessing accounts after payment issues
  • Frustration with premium feature restrictions

Share Your Experience

If you’ve experienced issues with Jobseeker, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.