On October 12, I ordered the Skechers Alpine Adventure model (product code: 144756 BBK) from the official Skechers website. However, I was sent a completely different product — the Cozy Step model. I received the wrong item on October 14 and immediately shipped it back for a return on October 15. My order number is 2981808.
On October 17, I received a message confirming that the return package had been delivered back to Skechers by the shipping company. However, since that date, I have received no updates and my refund process has not been initiated. Despite contacting customer service, my issue has not been resolved.
After being inconvenienced by receiving the wrong item, I request that my refund be processed as soon as possible and that this issue be resolved quickly.
On August 21, I purchased a pair of Skechers Track – Leshur shoes (EU 41) on Amazon. By mistake, I shipped the item on August 28 to Olka Spor ’s warehouse using Skechers’ own return code (RMA2875200) via Hepsijet (received by: a** a**). I realized the mistake on September 1, immediately called Skec...
On December 21, 2024, I purchased a pair of shoes from the Skechers online store. Unfortunately, I had to return the product and followed the proper procedure to send it back. However, my refund request was denied. To make matters worse, the product was mistakenly delivered to an unknown person at a...
On July 14, 2025, I purchased a pair of Skechers Hillcrest – Vast Adventure 149820 OFNV Women’s White Outdoor Shoes (size 37.5) from the Take a Step online store. Even though I wore them only intermittently during my summer vacation — roughly for about two months — they became seriously deformed. In...
On September 19, I sent my Skechers D’Lites – Vintage Vision Women’s Sneakers (White – 150245 WBKS) for inspection because the shoes were causing discomfort to my foot. On October 3, my claim was rejected, but the product was never returned to me. It has now been one and a half months, and I still h...
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