I am dissatisfied with the service process regarding the main head of my Roidmi V30 cordless vacuum, which I have owned ...since August 29. I first contacted an authorized service provider and spoke with a representative named E*** about obtaining the head. He asked me to send a photo and said he would
On August 14, 2025, a problem occurred and the map on my Eve Plus robot vac...uum was completely deleted. I have already tried the following steps: • Res
My Roidmi Eve Plus can't find its charging station. I cleaned the sensors with a glasses cloth and unplugged and replugg...ed the station, but it still can't locate its spot. The charging station appears on the map, but it can't enter, just roams around it. It reverses towards the station, then turns b
I bought a Roidmi Eve Plus robot vacuum 2.5 years ago. Less than a year later, it malfunctioned, and I was told it was a... battery issue. After getting it back from service, I used it for about a month, but then an earthquake occurred, and I couldn't live in my home for an extended period. When I fina
I sent my Roidmi Eve Plus to the service center two months ago due to a malfunction. When it was returned to me, it was ...covered in oil and dirt. Upon testing, the same issue occurred again. Customer service advised me to send it back with a detailed note about the problem and the condition in which
Based on recommendations from friends and family, my brother and I purchased the Roidmi Eve Plus robot vacuum. However, ...the device has been consistently experiencing various malfunctions. Initially, it would vacuum and mop the house as expected, but now it can't even clean two rooms before the batte
My Roidmi robot vacuum, which is out of warranty, has been sent to the service center three times. I've spent ₺4,700 plu...s multiple shipping fees, and it's still not working properly. It's disheartening that they're asking me to send it back again. I'm exhausted from paying for shipping and constant
I purchased the Roidmi Eve Plus robot vacuum, but I haven't been able to connect it to Wi-Fi since day one. There is no ...video guide or customer support line available to help resolve this issue. The authorized service directs me to a support service, which never answers. I even searched YouTube for
I purchased a Roidmi robot vacuum and have been using it for about two years, but it has consistently had problems with ...its mapping. Not a single day has it worked properly without the map getting messed up. I haven't seen or heard of such issues with other cheaper robot vacuums. Whenever I contact
I bought the Roidme Eve Plus, but my experience has been less than pleasant. I had to send this device back to technical... support twice, and each time they claimed to have fixed it. However, it frequently stops working in less than an hour and has a variety of issues, including connectivity issues, t
