" Thanks for the refund and cancelation. Please try to make it easier to cancel subscriptions. That was hard to do. "

ShortMax - Watch Dramas & Show

Complaints
Request For ShortMax Subscription Cancellation
I have a weekly subscription with ShortMax, accessed via their website on my Android phone, and I have been trying unsuc...cessfully to cancel it. I first attempted to cancel on 03/13, and then again on 03/20 and 03/27, but the cancellation option does not come up on the website. The app also does not
ShortMax - Watch Dramas & Show Cancelation And Refund Request
I had a Shortmax TV weekly subscription which I canceled through the app after the week of March 3rd, 2026. Despite canc...eling, I was still charged again this week for the weekly subscription. I request that my Shortmax TV subscription be fully canceled immediately and that the improper charge of 19.
ShortMax Weekly Subscription Charge
I am encountering a problem with an unwanted ShortMax subscription that is being charged to my card from Halyk Bank in t...he amount of 6.39 USD per week. This subscription does not appear anywhere in my account or in any service menu, so I cannot cancel it myself, yet the money continues to be debited
Unable To Cancel My Shortmax Subscription
I am writing to report an issue with my Shortmax subscription in the United States. For about three weeks I have been tr...ying to cancel my subscription, but the service continues to charge me despite my attempts to end it. Approximately two weeks ago, I first submitted a cancellation request to Short
Shortmax Subscription Not Showing In App
I am using the Shortmax service in England and I want to cancel my subscription immediately, but I am unable to do so. I... am paying for this subscription by credit card, yet when I log into the Shortmax app I cannot see the phone number or any subscription information linked to my account. The subscr
I Was Charged By Shortmax Without Access
I signed up for a weekly Shortmax subscription for $15.99 on 3/18/2026 using my bank card. After this first payment, I d...id not receive any access to the subscription, and I was then told a few days later that I needed to make another payment of $12.99. I made this second payment and only then got ac
Shortmax Cancellation Problem
I have a weekly Shortmax subscription of 19.99 registered to my email address lissandra***[email protected], with customer I...D 157782***. I attempted to cancel this subscription on March 13, using every available method, including the app, the website and through the store platform, but despite this I wa
Unable To Cancel ShortMax Subscription
On March 18, I subscribed to a Shortmax subscription and on the very same day I sent an email to the support address the...y provided, clearly requesting the cancellation of my subscription. I received an automatic reply stating that my issue would be resolved within 3 days, but no one has contacted me
Shortmax Subscription Charged After Cancellation
I had a Shortmax subscription in Polk City, Florida, USA, which I cancelled on March 2. Despite this, I was still billed... on March 9 and again on March 16 after the cancellation date. My Shortmax account is associated with the following email addresses: rec**[email protected] and clark***[email protected]. I c
Shortmax Innovations Unauthorized Charges – Cannot Cancel Subscription
I am being repeatedly charged by Shortmax Innovations for an app subscription or weekly membership that I never knowingl...y consented to and that I am unable to manage or cancel. The unauthorized charges started around 15 March and have continued up to the present, with a total of approximately $39.98
Apple Card Unauthorized Charges – Shortmax and Reelshortw Subscriptions
I am being charged on my Apple Card for services I do not use and never knowingly subscribed to, and I would like these ...subscriptions to be cancelled immediately. On 3/6, I noticed charges from “Shortmax Innovations” and “Reelshortw-677332129” on my Apple Card statement, with amounts of 19.99 and 31


ShortMax Innovation Unauthorized Charges – Subscription Cancellation Request
I have been charged for a TV shows subscription with Short Maxx Innovation that I never intended to purchase and I would... like this situation to be resolved. While I was only trying to view information on my phone, the subscription appears to have been activated accidentally through face recognition,
Canceling ShortMax - Watch Dramas & Show Subscription
I have a subscription with Shortmax under the user ID 201130192 and the name Yessy Hd**, and I have been trying to cance...l it for about a week. Despite my attempts, I am still unable to cancel my subscription, and Shortmax continues to charge me. I contacted Shortmax customer service about this issue
ShortMax Error Code: 20013 ShortPlay Has Been Down
I use the Shortmax shortPlay service on my Android tablet, but for the last three days I have been unable to watch any c...ontent. Since March 20, 2026, every time I try to play something I receive the error message “Error code: 20013 shortPlay has been down” and the content does not start. Because of
Shortmax Subscription Cancellation Not Working, Charges Continue
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying... for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription
Short Max Ignores Cancellation Requests and Keeps Subscription Active
I have a subscription with Short Max, and I have been trying to cancel it since March 16. I sent three separate cancella...tion requests by email. In response, I received an automatic reply stating that there is no need to reply to the email and that my issue would be processed within 3 days, but nothi
Subscription Not Authorized but Shortmax Keeps Charging Weekly
I am filing this complaint against Shortmax Innovation because I am being charged for a service that I never subscribed ...to, and the charges are continuing despite a previous promise that they would stop. On my account, I was first charged 12.99 every week starting on 03/07/26. Then, as of 03/22/26,
Unauthorized Shortmax Charges Hit Capital One Card Multiple Times
I am filing a complaint about Shortmax Innovations due to multiple unauthorized charges made to my Capital One credit ca...rd after I had already canceled their service. I signed up expecting a one-time charge of $15.99, but instead I have been billed repeatedly without my consent. On my Capital One cr
Vodafone Charges Weekly Fees for ShortMax Subscription Without Consent
I recently noticed that charges have been regularly deducted from my Vodafone line for about a month under the name Shor...tMax “weekly one-time charge.” I believe this subscription was started without my consent, as I was not informed about it and cannot find any clear details about when it began or w
Shortmax Subscription Cancellation and Refund Request
I recently subscribed to the Shortmax service via their app and was charged 10.99 on my bank card yesterday. However, I ...never received any email confirmation of the purchase, the subscription does not appear under my Apple/Google app store subscriptions, and I am unable to cancel it through the app.
Unauthorized Shortmax.app Subscription – Refund and Cancellation Requested
I am writing about an issue with an unwanted subscription related to shortmax.app that I discovered today. The subscript...ion appears to be linked to the username “jayfitzy01” and the email address “jayfi***@yahoo.com”. I did not knowingly sign up for any subscription with Shortmax Innovations or Shor
ShortMax Fails to Respond After Unauthorized Payment
On March 15, 2026, a charge of approximately $10 was made from my bank card by ShortMax without my consent. Despite this... charge, no subscription has been activated on my account. There is also no section within the app or elsewhere where I can view or cancel this supposed membership. I reported the
Unauthorized ShortMax Innovations Charge Appears on Bank Statement
On March 14, 2026, at 6:02 PM, I noticed an unauthorized charge on my ING bank card described as “shortmax innovations C...orona-US” in the amount of $19.99 (€17.49). On my transaction receipt, it appears as “Betaling Debit Mastercard 14/03-18:02-shortmax innovations Corona-US 19.99 USD,” with transact













