I was using a weekly subscription in the Sohortmax app. Although I canceled my subscription on the app on December 11, 2025, payments have continued to be charged to my card for the past two weeks without my permission or consent. Two charges have been made from my card—one for about 438 TL and the ...
I downloaded the Shortmax app via the Google Play Store and purchased a subscription through Shortmax’s own website. The only guidance on the site for canceling the subscription points me to the Google Play subscription menu, but my subscription does not appear in Google Play at all. Although I have...
I purchased a one-week membership from Shortmax TV. Before the subscription period ended, I wanted to cancel it; however, because my Shortmax TV subscription does not appear in the email account I used to sign up, I was unable to cancel the membership in any way. Despite this, the subscription conti...
I purchased a weekly membership through the Shortmax app and canceled the subscription before it expired. Even though the app shows my membership as canceled, for the past 2–3 weeks the system has continued to attempt to renew the subscription every week, and I keep receiving “insufficient funds” wa...
My subscription to the Shortmax app renewed about two days ago, and nearly 450 TL was charged to my account. However, when I go to the subscriptions section in the Google Play Store, my Shortmax subscription does not appear at all. Because of this, I cannot cancel the subscription through the normal...
I started a 7-day membership in the Shortmax app, and I wanted to cancel this membership from the very first day. Despite trying many times through the App Store subscription cancellation section, I was unable to complete the cancellation due to a “connection error” message. Even though I wanted to ...
Although I subscribed to the Shortmax app only once, my card was charged three times yesterday and today, with each charge of 437 TL, for a total of three unauthorized subscription charges in a single day. Even though I only started the subscription once, these duplicate charges on the same day have...
I am unable to cancel my subscription to the Shortmax app. There is no subscription cancellation option within the app, and because my subscription does not appear in the Google Play Store, I cannot manage it there either. There is also no section or guidance on their website for canceling the subsc...
On November 28, 2025, at around 9:37 PM, I purchased a weekly Pro subscription in the Shortmax app by paying with my card. The payment was successfully charged to my card, but after the purchase, I encountered a serious issue when I tried to manage or cancel my subscription. When I attempted to can...
I purchased a weekly Pass Pro package in the Shortmax app and want to cancel my subscription, but there is no cancellation option anywhere in the app. I downloaded the app on my iPhone and made the payment directly within the app by entering my card details. The package shows an end date of December...
I purchased a one-time weekly membership through Shortmax Innovations Inc. However, there is no option to cancel my subscription, either within the app or through Google Play. Because of this, since November 20, I have been continuously receiving emails stating that my “subscription renewal failed.”...
On November 9, 2025, at 6:55:40 PM, I created a weekly VIP membership on Shortmax. After the first payment, I wanted to cancel the subscription, but I could not find the subscription in any of my Google accounts, so I was unable to cancel it. During this process, a second charge was made on November...
I noticed that money was withdrawn from my account without my knowledge or consent by a site called Shortmax Innovation. My daughter had signed up for this site, and although she later canceled her membership, several charges were still made to my card in November in different amounts. The first cha...
I want to cancel my subscription in the Shortmax app, but there is no cancellation option available within the app. I have been experiencing this issue for about three weeks and have been unable to cancel my membership. I contacted the support team at s************@shorttv.live**, but I have not rec...
Today, I purchased a weekly Pro subscription through the Shortmax website. However, when I tried to cancel my subscription, it does not appear in the Store subscription section, and I am unable to complete the cancellation process. The payment was successfully charged to my card, but I cannot cancel...
At 9:46, I applied for a Shortmax subscription and made a payment of approximately $28 USD. However, my subscription has still not been activated. I also tried deleting and reinstalling the app, but the issue was not resolved. I could not find any phone number to contact customer service and was una...
I started a weekly membership in the Shortmax app on Android through a special discounted offer. During the signup process, it was clearly stated that I could cancel the membership at any time. However, when I tried to cancel, I could not find any cancellation option in either the app or on the webs...