I am a Shortmaxx user and requested the cancellation of my subscription on 24 March 2026. Despite this clear request, Shortmaxx has continued to charge me 19.99 weekly for the weeks in March and April, and I have not received any proper response regarding the cancellation. After noticing that I was still being charged, I contacted Shortmaxx via email. I only received an automated reply and no further information or support, and my subscription has neither been cancelled nor have the extra charges been addressed. My user ID on your system is 35092903. I request that my Shortmaxx subscription be cancelled immediately and that all amounts wrongfully charged after my cancellation request on 24 March 2026 be fully refunded as soon as possible.
I have a subscription with Short Max, and I have been trying to cancel it since March 16. I sent three separate cancellation requests by email. In response, I received an automatic reply stating that there is no need to reply to the email and that my issue would be processed within 3 days, but nothi...
I signed up for a weekly Shortmax subscription for $15.99 on 3/18/2026 using my bank card. After this first payment, I did not receive any access to the subscription, and I was then told a few days later that I needed to make another payment of $12.99. I made this second payment and only then got ac...
I had a Shortmax TV weekly subscription which I canceled through the app after the week of March 3rd, 2026. Despite canceling, I was still charged again this week for the weekly subscription. I request that my Shortmax TV subscription be fully canceled immediately and that the improper charge of 19....
I have a weekly Shortmax subscription of 19.99 registered to my email address lissandra***[email protected], with customer ID 157782***. I attempted to cancel this subscription on March 13, using every available method, including the app, the website and through the store platform, but despite this I wa...
I am filing this complaint against Shortmax Innovation because I am being charged for a service that I never subscribed to, and the charges are continuing despite a previous promise that they would stop. On my account, I was first charged 12.99 every week starting on 03/07/26. Then, as of 03/22/26, ...
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