I have an active subscription with ShortMax Innovation that I pay for by credit card, and despite several attempts I have not been able to cancel it myself. I previously tried to cancel the subscription and was unsuccessful, and when I tried again today I still could not complete the cancellation through my phone. My name is Barbara S*** and the last four digits of the card used for this subscription are 1174. Since I am unable to cancel through the usual channels, I am asking ShortMax Innovation to urgently cancel my subscription and stop any future charges, and to refund the fees that were charged for the periods when I tried but was unable to cancel.
On December 12, 2025, I purchased a weekly Shortmax TV subscription through Shortmax. Before the subscription period ended, I wanted to cancel it. However, I never received any email confirmation or subscription details related to Shortmax TV in my inbox, so I was unable to complete the cancellation...
I am using the Shortmax service in England and I want to cancel my subscription immediately, but I am unable to do so. I am paying for this subscription by credit card, yet when I log into the Shortmax app I cannot see the phone number or any subscription information linked to my account. The subscr...
I have a Shortmax subscription that I have been trying to cancel, but there is no effective way to do so, and I am extremely frustrated with the situation. The service claims that the subscription can be cancelled through an iPhone, but instead Shortmax continues to take payments directly from my ba...
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription ...
I have a subscription with Shortmax under the user ID 201130192 and the name Yessy Hd**, and I have been trying to cancel it for about a week. Despite my attempts, I am still unable to cancel my subscription, and Shortmax continues to charge me. I contacted Shortmax customer service about this issue...
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