I have a problem with my Shortmax subscription, which I purchased directly via the company’s website. For about a month, I have been trying to cancel my subscription through their site, but the cancellation does not go through, and the system continues to charge me. During this period, I have been charged 19.99 on four separate occasions, even though I have repeatedly attempted to stop the service. I have also tried to reach Shortmax customer support regarding this issue, but I have not received any response from them. I request that my Shortmax subscription be immediately cancelled so that no further payments are taken, and that all four of the 19.99 payments taken after my first cancellation attempt be fully refunded to my account.
I have a weekly subscription with ShortMax, accessed via their website on my Android phone, and I have been trying unsuccessfully to cancel it. I first attempted to cancel on 03/13, and then again on 03/20 and 03/27, but the cancellation option does not come up on the website. The app also does not ...
I have been experiencing a problem with my Shortmax app subscription, which I started and manage via the Shortmax website in the United States. Since around February 15, I have been trying to cancel my subscription through the website, but the system does not allow me to complete the cancellation pr...
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription ...
I signed up for a weekly Shortmax subscription for $15.99 on 3/18/2026 using my bank card. After this first payment, I did not receive any access to the subscription, and I was then told a few days later that I needed to make another payment of $12.99. I made this second payment and only then got ac...
I have a weekly Shortmax subscription of 19.99 registered to my email address lissandra***[email protected], with customer ID 157782***. I attempted to cancel this subscription on March 13, using every available method, including the app, the website and through the store platform, but despite this I wa...
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