I purchased a one-time weekly membership through Shortmax Innovations Inc. However, there is no option to cancel my subscription, either within the app or through Google Play. Because of this, since November 20, I have been continuously receiving emails stating that my “subscription renewal failed.”...
On November 9, 2025, at 6:55:40 PM, I created a weekly VIP membership on Shortmax. After the first payment, I wanted to cancel the subscription, but I could not find the subscription in any of my Google accounts, so I was unable to cancel it. During this process, a second charge was made on November...
I noticed that money was withdrawn from my account without my knowledge or consent by a site called Shortmax Innovation. My daughter had signed up for this site, and although she later canceled her membership, several charges were still made to my card in November in different amounts. The first cha...
I want to cancel my subscription in the Shortmax app, but there is no cancellation option available within the app. I have been experiencing this issue for about three weeks and have been unable to cancel my membership. I contacted the support team at s************@shorttv.live**, but I have not rec...
Today, I purchased a weekly Pro subscription through the Shortmax website. However, when I tried to cancel my subscription, it does not appear in the Store subscription section, and I am unable to complete the cancellation process. The payment was successfully charged to my card, but I cannot cancel...
At 9:46, I applied for a Shortmax subscription and made a payment of approximately $28 USD. However, my subscription has still not been activated. I also tried deleting and reinstalling the app, but the issue was not resolved. I could not find any phone number to contact customer service and was una...
I started a weekly membership in the Shortmax app on Android through a special discounted offer. During the signup process, it was clearly stated that I could cancel the membership at any time. However, when I tried to cancel, I could not find any cancellation option in either the app or on the webs...