I had a subscription with Shortmax that I canceled on 05/03, however they continue charging me weekly without my authorization. Since that date, they have been debiting 65.000 guaraníes every week from my account at Ueno Bank, card ending in *4032, despite the fact that I had already unsubscribed from the service. In the charges appears the ID 158186691, which corresponds to this subscription. I have already filed three complaints through this medium, and the problem persists. When I contacted Ueno Bank, they informed me that I should contact Shortmax, but it has been impossible to reach the company and stop the charges. I request the immediate and definitive cancellation of the Shortmax subscription associated with ID 158186691 and the refund of all amounts charged after 05/03, since I had already canceled the subscription and they continue debiting money from my account without my consent. I ask that this situation be resolved as soon as possible and that my line and bank card stop being used for any charge related to this service.
I am writing to report an issue with my Shortmax subscription in the United States. For about three weeks I have been trying to cancel my subscription, but the service continues to charge me despite my attempts to end it. Approximately two weeks ago, I first submitted a cancellation request to Short...
I signed up for a weekly Shortmax subscription for $15.99 on 3/18/2026 using my bank card. After this first payment, I did not receive any access to the subscription, and I was then told a few days later that I needed to make another payment of $12.99. I made this second payment and only then got ac...
I downloaded the Shortmax app via the Google Play Store and purchased a subscription through Shortmax’s own website. The only guidance on the site for canceling the subscription points me to the Google Play subscription menu, but my subscription does not appear in Google Play at all. Although I have...
I am encountering a problem with an unwanted ShortMax subscription that is being charged to my card from Halyk Bank in the amount of 6.39 USD per week. This subscription does not appear anywhere in my account or in any service menu, so I cannot cancel it myself, yet the money continues to be debited...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
Comments