I had a Shortmax TV weekly subscription which I canceled through the app after the week of March 3rd, 2026. Despite canceling, I was still charged again this week for the weekly subscription. I request that my Shortmax TV subscription be fully canceled immediately and that the improper charge of 19.99 be refunded to me as soon as possible.
I signed up for a weekly Shortmax subscription for $15.99 on 3/18/2026 using my bank card. After this first payment, I did not receive any access to the subscription, and I was then told a few days later that I needed to make another payment of $12.99. I made this second payment and only then got ac...
I voluntarily purchased the weekly Pass Pro subscription in the Shortmax app on my iPhone. Later, I canceled my subscription through the app. Despite this, the system continued the subscription on its own and began charging my account automatically without my knowledge. On February 3, 2026, I was c...
I have a weekly Shortmax subscription of 19.99 registered to my email address lissandra***[email protected], with customer ID 157782***. I attempted to cancel this subscription on March 13, using every available method, including the app, the website and through the store platform, but despite this I wa...
On December 12, 2025, I purchased a weekly Shortmax TV subscription through Shortmax. Before the subscription period ended, I wanted to cancel it. However, I never received any email confirmation or subscription details related to Shortmax TV in my inbox, so I was unable to complete the cancellation...
I am filing this complaint against Shortmax Innovation because I am being charged for a service that I never subscribed to, and the charges are continuing despite a previous promise that they would stop. On my account, I was first charged 12.99 every week starting on 03/07/26. Then, as of 03/22/26, ...
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