I am writing regarding continuous charges made to my account by ShortMax, even though I unsubscribed from the service via the Apple Store on my iPhone on 30 September. Despite this cancellation, I was charged again on 25 March for 12.99 USD, on 1 April for 12.99 USD, and again on 8 April from my card issued in Denmark. I did not authorize these renewals after my cancellation date. I have not been able to reach ShortMax or Apple support about these unauthorized charges yet, but I want this situation to be resolved as soon as possible. My visitor number with ShortMax is 103161399. I request that my subscription be fully cancelled, my card details be completely removed from the ShortMax system, and that all amounts charged after 30 September be refunded to me. I kindly ask you to investigate this issue urgently and confirm in writing that the subscription has been cancelled, my card information has been deleted, and the relevant refunds have been processed.
On March 18, I subscribed to a Shortmax subscription and on the very same day I sent an email to the support address they provided, clearly requesting the cancellation of my subscription. I received an automatic reply stating that my issue would be resolved within 3 days, but no one has contacted me...
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
I am being charged on my Apple Card for services I do not use and never knowingly subscribed to, and I would like these subscriptions to be cancelled immediately. On 3/6, I noticed charges from “Shortmax Innovations” and “Reelshortw-677332129” on my Apple Card statement, with amounts of 19.99 and 31...
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription ...
I have been experiencing ongoing billing problems with my ShortMax Innovations subscription, despite having cancelled it correctly. For about the past two months I have been charged multiple times in a week, every week, for a subscription that I no longer wish to use. Each charge is for $19.99 USD, ...
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