I am encountering a problem with an unwanted ShortMax subscription that is being charged to my card from Halyk Bank in the amount of 6.39 USD per week. This subscription does not appear anywhere in my account or in any service menu, so I cannot cancel it myself, yet the money continues to be debited. I contacted Halyk Bank about these charges, but I was told that they cannot cancel this subscription and that only ShortMax can stop it. As a result, I am stuck in a situation where funds are taken from my account regularly, while I have no access to any option to manage or terminate this subscription. I request the immediate cancellation of this ShortMax subscription linked to my Halyk Bank card and the stopping of any further charges. I also ask for confirmation that the subscription has been deactivated so that similar unauthorized debits do not occur in the future.
I recently discovered that I have an automatically renewing subscription with Shortmax, which is being charged directly to my bank card for 9.99 USD per week. I noticed this for the first time today, on March 2, 2026. The subscription does not appear under my Apple ID subscriptions, so I have no opt...
I subscribed to a weekly subscription in the Shortmax app. However, the subscription has automatically renewed itself, and my card has been charged three times in a row. Even though I noticed the charges on the same day they were made, I was unable to cancel the subscription myself. The payments ar...
I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, an...
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
I have a Shortmax subscription that I have been trying to cancel, but there is no effective way to do so, and I am extremely frustrated with the situation. The service claims that the subscription can be cancelled through an iPhone, but instead Shortmax continues to take payments directly from my ba...
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