My name is Delmys R*** and I had a weekly subscription to ShortMaxTV Innovación that I attempted to cancel from my phone. When trying to cancel it, I could not find any option or clear place in the phone interface to complete the cancellation, but I no longer wished to continue with the service. However, over the past 2 to 3 weeks, charges have continued to be made to my card, and so far the total amount charged is around $40. These charges appear on my bank statement, and I can provide the bank records and card details if necessary to help identify the payments. I request that all future charges to my card related to ShortMaxTV Innovación be stopped immediately and that I be refunded at least one week of the subscription, corresponding to $19.99. I also request a clear confirmation that the subscription has been fully canceled to ensure that no further unwanted charges are made.
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription ...
I am filing this complaint against Shortmax Innovation because I am being charged for a service that I never subscribed to, and the charges are continuing despite a previous promise that they would stop. On my account, I was first charged 12.99 every week starting on 03/07/26. Then, as of 03/22/26, ...
I have a weekly subscription with ShortMax, accessed via their website on my Android phone, and I have been trying unsuccessfully to cancel it. I first attempted to cancel on 03/13, and then again on 03/20 and 03/27, but the cancellation option does not come up on the website. The app also does not ...
I am writing to report an unauthorized renewal on my Shortmax Innovation subscription and to request the immediate cancellation of this subscription t...
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
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