I have a weekly subscription with ShortMax, accessed via their website on my Android phone, and I have been trying unsuccessfully to cancel it. I first attempted to cancel on 03/13, and then again on 03/20 and 03/27, but the cancellation option does not come up on the website. The app also does not allow me to complete the cancellation. Despite my attempts to stop the service, I have been charged three times, each time $19.99, for a total of $59.97. I emailed ShortMax at [email protected] about this problem, but I did not receive any effective response or resolution, and the subscription has remained active. I request that my weekly subscription be cancelled immediately and that I receive written confirmation that the subscription has been terminated so that no further charges are made.
I want to cancel my subscription in the Shortmax app, but there is no cancellation option available within the app. I have been experiencing this issue for about three weeks and have been unable to cancel my membership. I contacted the support team at s************@shorttv.live**, but I have not rec...
I started a weekly membership in the Shortmax app on Android through a special discounted offer. During the signup process, it was clearly stated that I could cancel the membership at any time. However, when I tried to cancel, I could not find any cancellation option in either the app or on the webs...
I want to cancel my weekly subscription package that I purchased through the ShortMax app on Android, but there is no cancellation button available within the app. Despite trying multiple times over the past three days, I have not been able to cancel my membership. The weekly subscription fee has a...
I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, an...
I have a weekly Shortmax subscription of 19.99 registered to my email address lissandra***[email protected], with customer ID 157782***. I attempted to cancel this subscription on March 13, using every available method, including the app, the website and through the store platform, but despite this I wa...
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