After installing a new software update on my Samsung phone, some functions have stopped working. How can I cancel the update?

I had been using my Samsung Galaxy Note 20 Ultra SM-N985F/DS without any issues for a long time. About 15 days ago, a green line suddenly appeared on the screen, even though the phone had not been dropped or damaged in any way. In addition, after the most recent software update, the device has becom...

After the most recent software update on my Samsung S22 Ultra, I started having serious issues in certain parts of the city where I live, including no signal, being unable to place calls, and being unable to receive calls. These problems have been ongoing since October–November and are negatively af...

I purchased a Samsung Galaxy Tab A9+ 128 GB, 8 GB RAM, 11” Android tablet (SM-X210NDBETUR, blue) from Vatan Bilgisayar in Istanbul, Turkey, on February 12, 2025, for approximately $233. My invoice number is INT2025000061219. On February 10, 2026, at around 8:30 PM, I installed a software update rec...

I am using a Samsung S22 Ultra, and after updating my phone to Android 16 on 1 November 2025, I started experiencing serious problems connecting to mobile networks and the internet. Since this update, the device frequently loses mobile network connection, internet access becomes impossible at times,...

After installing the One UI 8.0 and Android 16 update on my Samsung S21 FE, I began experiencing constant keyboard lag. The issue occurs across all apps, and despite restarting the device and trying various optimization steps, nothing has improved. My phone is no longer under warranty, and I origin...

After installing the Android 15 update on my Samsung A54 in June 2025, I began experiencing a mobile network issue. The phone shows that there is signal and internet, but I am unable to make calls or connect to the internet. This problem started immediately after the update and has continued ever si...

On September 1, I purchased a Samsung Galaxy S25 Ultra 512GB with Samsung Türkiye warranty through Trendyol, and from the very first day, the device has been constantly shutting down and restarting by itself. I experience this issue at least 10 times a day. I performed two factory resets, but the pr...

I just got a brand-new Samsung A26 phone, thinking it would be a good decision after not using the brand for a long time, but it's only made me more stressed. I thought it was just poor luck that the device had a software fault right away, but despite sending it in for service twice, the same proble...

On July 17, 2025, my Samsung A34 received a software update (version 7.0), and ever since then, my phone has become practically unusable. Multiple critical issues started the moment the update was installed, and I’m incredibly frustrated. First, when I try to watch videos online, the screen suddenl...

My Samsung A51 suddenly froze in my hand without any warning. I wasn’t doing anything unusual—no app crashes, no overheating—yet it just locked up. I tried powering it off and turning it back on, but now it won’t boot up at all. The only thing I see is the Samsung logo stuck on the screen. It never ...

I’m using a Samsung M34 5G phone, and after the recent One UI 7 update, I started experiencing overheating, faster battery drain, and a noticeable decline in camera performance. The phone no longer operates as efficiently as it used to, and even basic tasks feel slower now. I'm beginning to wonder i...

About two years ago, my wife and daughter gifted me a Samsung Galaxy Z Fold 5 along with a two-year protection and repair package through “CepKask.” During regular use, the device developed a crack on the outer screen and fine fractures on the inner screen. I sent it to the CepKask service, and it w...

I just bought the Samsung S25 Ultra, supposedly a flagship phone, and it doesn't even have a built-in clock application! Because of this outrageous oversight, I can't set any alarms. How is it possible that a device sold as a top-tier "flagship" product lacks such a fundamental feature? I paid a su...

I am absolutely furious with Samsung! Ever since the UI7 Android 15 update was installed on my Samsung A34 5G, my phone screen won't turn on when I press the power button or even double-tap the screen after it goes dark. This isn't a rare occurrence; it's happening 3-4 times a day, completely lockin...

I am absolutely furious with Samsung! I own a Samsung A34, and most phones, including other A34s, have already received the One UI 7 update. Yet, my phone is still stuck on the outdated 6.1 version! Why hasn't it arrived for my device yet? This phone is supposed to receive updates for four years, an...

I am absolutely furious with Samsung! Ever since I installed the latest software update on my Samsung S20 FE phone, the camera in my Snapchat app has started to shake uncontrollably! When I open Snapchat, the location icon flickers on and off, and the camera zooms in and out erratically. Now, it's j...

My Samsung A34 5G phone started shutting down after the latest update. It takes a long time to turn back on, apps lag, the phone overheats, and other issues continue to appear. We contacted Samsung customer support and performed a full reset, but the problems remain. When we call the representatives...

I purchased the Samsung S25 Plus, expecting flagship performance from a phone that costs nearly ₺60,000. Instead, I’ve been dealing with constant signal problems that have only gotten worse after every system update. Places where I used to have full reception now show “emergency calls only”, making ...

For the past few days, the flashlight and camera flash on my Samsung A52s 5G have completely stopped working without any apparent reason. There was no physical damage, no drops, and I haven’t made any major software changes that could explain this issue. Both the flashlight and the flash used durin...

The Samsung Galaxy S24 FE 256 GB model I purchased from Vatan Bilgisayar on 09/10/2024 is draining battery far too quickly. I haven’t even been using the phone for a full year yet. Under the previous interface update, One UI 6, the phone could easily last an entire day on a full charge during normal...

I'm using a Samsung S23 and was quite satisfied with my phone until the recent update. Ever since installing it, my device has been overheating and the battery drains much faster than before. It’s frustrating to see such a powerful phone become unreliable after just one software change. I even tried...

I’ve been a loyal Samsung user for years, but I’m incredibly disappointed with what has happened to my Galaxy S20+. Out of nowhere, the screen developed 14–15 vertical lines that cover the entire display, making the phone nearly unusable. After researching online, I discovered that many other users ...