Samsung S22 Ultra Update Causes No Signal and Call Failures
After the most recent software update on my Samsung S22 Ultra, I started having serious issues in certain parts of the city where I live, including no signal, being unable to place calls, and being unable to receive calls. These problems have been ongoing since October–November and are negatively affecting my daily communication. I originally used Vodafone, and even after switching my line to Turkcell, the same problem continued. This suggests the issue is not related to the carrier, but instead appears to be caused by the phone after the update. I have been using this device since November 2022, and it is now out of warranty, but since the problem started after a software update, I do not believe it should be treated as user error. When I applied about this issue, I was told I would need to send the device to service and that there could be a charge. On top of that, I also see complaints from other users experiencing similar problems. For this reason, I expect a more solution-focused approach that prioritizes customer satisfaction. I request a detailed investigation into whether this issue is update-related, the necessary software fix to be provided, and that my problem be resolved as soon as possible without any fees.
