After the most recent software update on my Samsung S22 Ultra, I started having serious issues in certain parts of the city where I live, including no signal, being unable to place calls, and being unable to receive calls. These problems have been ongoing since October–November and are negatively affecting my daily communication. I originally used Vodafone, and even after switching my line to Turkcell, the same problem continued. This suggests the issue is not related to the carrier, but instead appears to be caused by the phone after the update. I have been using this device since November 2022, and it is now out of warranty, but since the problem started after a software update, I do not believe it should be treated as user error. When I applied about this issue, I was told I would need to send the device to service and that there could be a charge. On top of that, I also see complaints from other users experiencing similar problems. For this reason, I expect a more solution-focused approach that prioritizes customer satisfaction. I request a detailed investigation into whether this issue is update-related, the necessary software fix to be provided, and that my problem be resolved as soon as possible without any fees.
I am using a Samsung S22 Ultra, and after updating my phone to Android 16 on 1 November 2025, I started experiencing serious problems connecting to mobile networks and the internet. Since this update, the device frequently loses mobile network connection, internet access becomes impossible at times,...
I have been using a Samsung Galaxy S22 Ultra, which I purchased about 3 years ago in Turkey for approximately 800 dollars. For the last 4 months, the phone has been resetting during selfie shots. This problem occurs specifically when using the front camera, and despite trying all the settings and so...
On 17/07/2025, I brought my Samsung Galaxy S22 Ultra to MTA Elektronik Servis San. ve Dış Tic. Ltd. Şti., the authorized Samsung service center in Bakırköy, to have the battery replaced because it was no longer holding a charge properly. I paid a battery replacement fee of ₺1780. I received my phone...
I am using a Samsung S23 Ultra that I purchased from A101 online store in February 2025, and whose invoice and warranty are still valid. On 2 February, the phone started to have a problem where the screen randomly goes black during normal use, without any drop, impact or user error. Because of this ...
I purchased two Samsung S22 model phones, and both developed battery swelling issues within about two years. The battery of the first device was replaced free of charge under warranty. However, the second device has recently started showing the same problem, and it no longer charges. I bought this s...
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