I have been experiencing charging issues with my Samsung Buds 3 Pro for about 5–6 months. I sent them to service several times before, but no problem was detected. I even provided video proof, yet no solution was offered. Later, I discovered that the charging case had a manufacturing defect, which I identified and demonstrated with video evidence myself. Despite two separate inspections by the technical team, they failed to notice this detail. Eventually, the case was replaced free of charge under warranty. Initially, only the right earbud had issues, but now both earbuds sometimes fail to charge. This problem has also negatively affected the battery, and the earbuds no longer last as long as they used to. I submitted video proof of all these issues and left the product again today at the Samsung authorized service center. My product is still under warranty. My current repair tracking number is 4290421738, and my previous one is 4285839122. I purchased the earbuds for around ₺6,000 approximately 10 months ago. After everything I have experienced, I am requesting a full replacement of my product.
They replaced my product, my problem was solved.
I’ve only been using my Samsung Buds3 Pro earbuds for 50 days, and today I woke up to find them blinking red nonstop, even though they weren’t chargin...
I purchased the Samsung Buds 3 Pro on Thursday, December 5, and experienced an issue the same evening. When using ANC or Ambient Sound, the right earbud produces crackling sounds at higher volumes. Additionally, the earbuds leak a lot of sound externally. I contacted the Samsung Authorized Dealer I...
I highly discourage purchasing Samsung Galaxy Buds FE wireless earbuds due to their persistent problems. I bought them on December 26, 2023 and had to send them to the technical service on February 22, 2024 because I was experiencing a problem with the volume. It's frustrating because I've only used...
I am experiencing a dirt issue for the second time with the Samsung Buds2 Pro, which I purchased on March 17, 2023. The technical service insists that it is a user error, but I am a meticulous person, and there is no possibility that this is a user error. On July 26, 2023, I pre-ordered the Galaxy W...
I bought Samsung Buds 3 headphones. After 2 weeks of use, I sent them to the service because of the crackling and signal sound in the left earbud. Although they said that a brand new sealed box product would come, only the headphones were changed and they were sent back to me with the same box. I re...
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