Samsung

I have been using my Samsung Galaxy A34 for about two years, and over the past 5–6 months, it has increasingly started to randomly shut down and restart on its own. Even when I am not actively using the phone during the day, the device suddenly powers off and reboots at random times. This issue ser...

We purchased a Samsung Q8F model television at the end of December. However, before we were even able to properly use it, we noticed that the back panel of the device had started to separate/open up. Experiencing such a problem with a brand-new television that is marketed as a premium product has cr...

My Samsung UE50TU7000UXTK model television has been experiencing an issue for some time where it automatically disables DiSEqC mode and changes the satellite name on its own. This problem has been ongoing for about a year and occurs every two days, making it very difficult to use the TV normally. W...

I bought a gray Samsung refrigerator, and I strongly advise others not to buy it or recommend it. The fridge is getting worse over time, with the exterior surface becoming full of holes. When it was still under warranty, we called for service, and they claimed that we had used chemicals on it, which...

Even though I updated the S Wallet app on my Samsung S25 Edge phone, none of the issues I was experiencing have been resolved. In fact, the problems have become worse after the update. Currently, I receive a “device not found” error, and whenever I try to enable NFC, the app suddenly crashes and clo...

In 2023, I purchased a Samsung 43AU8000 model television. Over time, a shadow started to appear on the right side of the screen. At first, we thought this was related to the broadcast or channel, so we did not pay much attention to it. However, when a guest who is knowledgeable about televisions vis...

I purchased a Samsung 75Q70 QLED TV in July 2024, and only two months later the frame began to bend, the back cover opened up, and the TV started leaning backward. I created a service request, and I have attached the image that includes the response I received. The explanation I was given was that ...

I have been using a Samsung Galaxy Tab S9+ for about four months in the United States, purchased for approximately 175 USD, and I have been experiencing an ongoing problem with the Samsung Keyboard since the first day. When typing, the number row at the top constantly mixes with the top letter row, ...

I have been using a Samsung UE50TU8000UXTK television in Istanbul, Türkiye, for 4 years, and I am very disappointed with the problems that keep repeating with this device. For the last 2 days, the TV turns the screen on and off every second, only the Tizen logo appears briefly, and then the screen g...

I purchased my Samsung Galaxy A17 4G about four months ago from a Turkcell store. For the past month, I have been experiencing serious performance issues with the device. When I play games, there is a noticeable drop in performance, and then the game crashes and kicks me out repeatedly. The fact th...

I am using a Samsung 50TU8000 TV in Turkey, which I purchased from Trendyol. As of yesterday, the TV developed a panel problem and the screen went black. I had experienced the same problem with this TV once before, around two years ago, and now it has occurred again. Having the same panel issue repe...

I recently made several purchases from Samsung, including 4 televisions, a dryer, 2 fridges, a washing machine and a microwave, delivered to Mardin Artuklu in Türkiye. For all these products, I was charged an extra delivery fee because of the elevator, and when I contacted Samsung customer service a...

I am using a Samsung Galaxy S23 Ultra phone and after the last software update, I started to experience very serious charging and battery problems. The phone shuts down suddenly when it is around 30%, the battery drains much faster than normal, and when I plug it in to charge it fills up much faster...

I had been using my Samsung Galaxy Note 20 Ultra SM-N985F/DS without any issues for a long time. About 15 days ago, a green line suddenly appeared on the screen, even though the phone had not been dropped or damaged in any way. In addition, after the most recent software update, the device has becom...

Over the past 1–2 weeks, I have started experiencing a serious issue with my Samsung Galaxy A34. The device randomly shuts down during the day without any warning. For example, even when the battery is at 90%, the phone suddenly turns off, and when I am able to turn it back on, I see that the batter...

During the warranty process for my Samsung S24 Ultra, I applied to the authorized service center in Karşıyaka, İzmir, and I was provided with a Samsung S21 Ultra as a replacement device. After the back cover of this replacement phone was cracked, I was charged for both the back cover and the frame. ...

I purchased a Samsung monitor on 04.02.2026 and noticed a dead pixel problem on the screen the same day I bought it. From the first use, this defect has been clearly visible and affects my experience with the product. I contacted the store/Samsung customer service about this issue. I was told that t...

After the most recent software update on my Samsung S22 Ultra, I started having serious issues in certain parts of the city where I live, including no signal, being unable to place calls, and being unable to receive calls. These problems have been ongoing since October–November and are negatively af...

My Samsung washing machine has been excessively noisy since the beginning, but over the past week it has started emitting smoke during operation and producing a strong burning rubber smell. I purchased the machine from Aksu Çarşı in Esenyurt, Istanbul, and the fact that it has reached this condition...

I own a Samsung UE65HU7500L television and recently started experiencing serious screen panel issues during normal use. Around two weeks ago, dark areas and dimming began to appear on the screen, and these darkened sections have been increasing and spreading since then, which makes the television al...

I am using a Samsung S23 Ultra that I purchased from A101 online store in February 2025, and whose invoice and warranty are still valid. On 2 February, the phone started to have a problem where the screen randomly goes black during normal use, without any drop, impact or user error. Because of this ...