Samsung Galaxy S25 FE Keeps Restarting and Won’t Turn On

On 24.09.2026 I purchased a Samsung Galaxy S25 FE phone from A101 Extra’s online store. I used the device under normal conditions for about a week, but starting from the 5th day the phone began to shut down and restart by itself. Today the situation has become much worse; the phone constantly tries to turn on and off, but it no longer turns on at all and is completely unusable. I am very disappointed that a brand-new phone has reached this condition within just one week. Because of this experience, my trust in both A101 and Samsung has been seriously shaken. My A101 order number is AB12026008049782. I do not want this phone to be sent to service or changed; instead, I want to return the product and have the full amount I paid refunded to me without any deduction. I can document the problem on the phone with a video and share it for your review if necessary. I kindly request that my complaint be taken into consideration and that my grievance be resolved quickly by accepting the return and refunding the entire payment.

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