I requested the Puma inspection center to examine the shoes I bought for my son in July and which started to open in the front in just two months. They rejected my request very quickly (in about 10 hours). Although my son has no sports culture and only uses them for daily use to go to school, both shoes opened in the front. I was very upset that I was ignored as a customer who shopped from Puma for my entire family. Puma is definitely very unsuccessful in after-sales customer relations. I do not even think of buying socks from Puma anymore and everyone should pay attention to the situation I experienced. Know that I will make my negative comments in all authorities.
I bought a pair of Puma kids' shoes from Marmaraform, and they were clearly defective from the get-go. I returned them to the store since my kid didn’t even wear them for a month. I sent the shoes in for inspection, and they just told me the claim got rejected. It's totally outrageous that they woul...
I purchased a pair of Puma sports shoes from your store on June 8, 2025. Even though I did not use the shoes heavily, the front parts began to burst open and the upper fabric started fraying and wearing out in less than two months. Before even reaching three months of use, the shoes became unusable,...
On April 14, 2023, I purchased a pair of Puma sports shoes for my son from the Manisa Magnesia In Street store. I returned the shoes to the store on June 2, 2023, because cracks were appearing on the sides, and they were sent for inspection. These 45-day-old shoes had never been exposed to anything ...
I bought a pair of Puma kids' athletic shoes from a shoe store. In a mere two months, the soles of the shoes I purchased for a considerable sum suffered damage. The store sent them to Puma for inspection, and the response I received yesterday indicated that it was due to a mistake on the user's part...
I bought my Puma sports shoes from the FLO store about seven months ago. Even though I didn’t wear them every day, the white parts started to turn yellow in a short time, and the front area developed a tear. I’m very disappointed that a pair of shoes I paid $72 for became deformed this quickly. I s...
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