Shopping on Puma website was easy but the order hasn't even shipped yet. Why is it taking so long?

Puma typically processes and ships orders in 5 business days, but during busy sale periods, it may take longer. Due to Puma's policy of not shipping partial orders, warehouse outages can cause delays.

Some orders, especially large ones or first purchases, require additional verification. This verification may involve phone or email confirmation.

Orders placed on weekends or holidays are usually processed the following business day, which may cause delays.

Your voice matters, so don't hesitate to express your opinions in the comments section.