I ordered shoes from the Puma brand's website on 16.10.2024. After a few months, tears appeared on the inner lining of the shoes, the outer side started to split, and the Puma logo on the outside began to peel off. I then contacted after-sales service, and they claimed it was a user error, stating there was no production defect. I could understand if they blamed the opening on the outer part of the shoe, but how could the removal of the Puma logo or tearing of the inner lining be considered a user error? There is simply no reasonable explanation for this. I will never shop from this brand again and will not recommend it to anyone I know.
The Puma shoes I bought in April 2023 irritated me as the left toe ripped off before the first year was over, and the inside heels of both sets were severely worn. Puma denied any manufacturing flaws, even when we contacted them for inspection. Afterwards, I requested a heel inspection, which Puma c...
On April 30th, 2024, I excitedly ordered a pair of Puma Anzarun Lite shoes through the In Street app. I specifically purchased them to wear for the upcoming holiday celebrations. I started wearing them on June 15th, but to my dismay, within just two days, the stitching on the side panel started comi...
On December 12, 2024, I bought three pairs of Puma sports shoes from the Puma store. The price I paid was a little over $48 per pair. It was my first time choosing Puma, but after the problems I experienced, I regret the purchase. One pair developed a seam tear on the upper part in a short time, and...
I bought Puma brand shoes about 1 year ago, I used them for about 8 months for only 3-4 hours a day. As can be seen from the picture, there are no impacts or defects on the shoes. However, the lining on both sides of the heel inner part has torn. When I went to the place where I bought them, I was t...
On March 28, 2023, I purchased a pair of Puma shoes. Within a year, the leather started cracking and eventually tearing. Despite not wearing the shoes frequently, they became unwearable. I reported this issue to Puma, but received no response for two months. After numerous calls, I finally received ...
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