Puma Shoes Cracked in Three Months - Request for Warranty Support and Solution

I purchased a pair of Puma shoes online, and they developed cracks in less than three months. What can I do? I urgently await a response and assistance. I've been a Puma customer for a long time, always choosing their products for their quality and style. This recent experience, on the other hand, has left me disappointed and frustrated. It's disheartening that my shoes have sustained such extensive damage in such a short period of time. I've reached out in the hopes of finding a solution or at least some direction on how to deal with this problem. After all, I've put my trust and confidence in Puma products, and I believe it's reasonable to expect a certain level of durability and customer support. Nonetheless, my efforts to contact Puma or find a solution have been futile. It's unfortunate, but I may have to look elsewhere for my footwear needs if I don't get proper assistance.