The car has a right-side mirror, but the left-side mirror is completely missing. We are requesting a brand-new replaceme...nt because this is clearly a defective product. As collectors, we would especially appreciate having this issue corrected, since we expect the models in our collection to be comple
On Saturday, August 15, 2026, while looking through the Hot Wheels section at the Rossmann store in Antares AVM in Ankar...a, I noticed that one of the cars I inspected was labeled “Mazda RX-7” on the underside of the packaging, but the car inside the package was actually a completely different and unr
Today, we purchased a Hot Wheels “La Troca Layin’ Low – 2026” model car from Mustaç Gross Market on İzmir Yolu in Nilüfe...r, Bursa. When we opened the package, we noticed scratches on the vehicle as well as defects in the paintwork. It was very disappointing to find a newly purchased product in this c
On June 24, 2026, between approximately 2:00 p.m. and 4:00 p.m., I purchased three Hot Wheels model cars from the Armağa...n store at Sivas AVM. The models I purchased were the Ferrari 365 GTB/4, Nissan Skyline 2000 GT-R, and 1996 Porsche Carrera. I paid 140 TL for each vehicle. When I returned home a
Yesterday, I purchased a Hot Wheels Mercedes-Benz 300 SL logo-shaped product from the Toyz Shop store at İzmir Optimum A...VM, but unfortunately, I discovered that two parts that should have been included with the product were completely missing from the box. Since I only purchased the product yesterd
On June 12, 2026, I purchased a Hot Wheels CLASSIC/CLASSIQUE ’55 Nomad die-cast car from a Şok Market store in Tavşanlı,... Kütahya. After removing the product from its packaging, I noticed a manufacturing-related paint defect on the front left wheel. While the other three wheels have a white stripe pa
On 18 April 2026, I purchased a Hot Wheels Honda City Turbo single car from Migros. When I opened the package, I realize...d that the bottom part of the car was completely missing, so the product is defective and cannot be used as intended. I still have the purchase receipt, and the product package had
On 12.03.2026, I ordered the “Hot Wheels® Legend Themed Multi Cars | JBY78 – Multicolor” set via Hepsiburada from one of... its authorized sellers for ₺979.39 and the product was delivered to my address in Batman Merkez. However, it was clearly seen that the “Hot Wheels 1991 GMC Syclone JKD40” model, w
I purchased the Hot Wheels Mega Garage set, but I cannot find the right and left slide pieces to complete it. My son lov...es playing with this toy, but without these essential parts, it’s incomplete. I have searched for ways to purchase or replace these pieces but couldn’t find any relevant contact in
I recently purchased the Hot Wheels Batman Series 5-Pack, and unfortunately, all the cars in the set have issues. This w...as a surprise to me, as we have many Hot Wheels cars, including regular, play, and color-changing cars, and we’ve never had any problems before. We always choose this brand to avoi
I purchased a Hot Wheels set, but the slide shown on the box was missing from inside. Additionally, the toy has no mecha...nical functionality—it doesn't turn by hand, and the cars don't move as expected. Even I find it difficult to make it work, so I can’t imagine how a child is supposed to play with
I purchased a Hot Wheels color-changing car, but it didn’t work as expected. When we placed the car in hot water, the co...lor didn’t fully change. We then tried to revert it back by putting it in cold water, but that didn’t help either. The car remains stuck in an incomplete color state. If the cars a
We bought a Hot Wheels car for my son’s collection, only to realize later that it was defective. We buy these toys to ma...ke our kids happy, but this time, my 4-year-old was really upset because he couldn’t play with the car properly—the bottom piece keeps falling off. He doesn’t understand and keeps
Dear representative, As a collector, I have noticed that Hot Wheels Premium sets have not been available in Turkey for ...a long time. This situation has made it very difficult for collectors like myself. Due to the scarcity of these sets, scalpers are now controlling the market, causing prices to sky
