I am using a Philips PerfectCare Steam Generator 9000 Series PSG9000/20, and I am writing because the product has been constantly recalled and my warranty period is about to expire. I first became aware of the recall process on 17.12.2024, and since then the situation has been ongoing without any clear resolution. I live in Çayırova, Kocaeli, Türkiye, and I have contacted the authorized service regarding both the recall and the risk of my warranty expiring. Despite this, I have only been told that everything is pending and no concrete solution has been offered so far, which makes me feel unsafe about using the product and uncertain about my rights. In this situation, I request a full refund for my Philips PerfectCare PSG9000/20, together with interest for the period during which I have been left waiting without a solution.
Dear Sir/Madam, I am writing to request your support regarding an issue I’ve encountered with my Philips GC3929/64 PerfectCare Steam Iron, which I purchased on April 12, 2023, from a seller named “Birlikteyiz” via Hepsiburada. As someone who lives alone, I have used the iron only a handful of times—...
On September 24, 2025, I purchased a Philips PSG9050 PerfectCare steam generator iron from Amazon for approximately $740. From the very first uses, we noticed water leaking from the edge of the water tank. At first, we thought we might have installed the tank incorrectly and assumed the issue was ca...
I’m reaching out publicly because the support process in Turkey has been deeply disappointing. I purchased a Philips Azur 8000 Series iron, and since the very first day, it has had a serious water leakage issue. Despite sending it to the authorized service twice, both times I was told that “no fault...
In August 2024, I purchased a Philips 8000 Series stick vacuum cleaner from Vatan Bilgisayar. About one month after I started using it, the suction power decreased and the vacuum began showing a filter error. Even though the authorized service center cleaned the filter, the issue was not resolved. T...
On November 1, 2024, I purchased a Philips LatteGo 5500 Series coffee machine from Vatan Bilgisayar. Despite being set to the highest temperature level, the machine consistently brews lukewarm coffee on the first cup. This issue has persisted since the day I purchased the product. I have tried every...
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