I am writing regarding several unauthorized charges that PDFSmart has taken from my NatWest card ending 0832, while I am using the service in the UK. On 10 February, I was charged 49.99 GBP on the PDFSmart website as an auto-renewal of a subscription that I did not knowingly authorize or consent to. As soon as I noticed this unexpected charge, I contacted PDFSmart support and requested that the subscription be cancelled. Despite this, on 6 May, I was charged 49.99 GBP three separate times, again without my consent and without any valid reason, even though I had already asked for the subscription to be cancelled in February. After seeing these new charges, I contacted PDFSmart customer service, but I have not received any response so far. I request a full refund of all 49.99 GBP charges that have been taken without my clear consent, and I also want the subscription to be fully cancelled so that no further payments are taken from my card.
On 24 March 2026, I was charged 49.99 GBP via bank card on the PDF Smart website for an auto-renewal of my subscription that I did not knowingly authorize or consent to. After noticing this unexpected charge, I contacted PDF Smart support and requested that the payment be reversed. However, I was in...
On 3 March 2026, a payment of £49.99 was taken from my account by PDFsmart.com for a subscription that I did not authorise. I did not receive any email or notification from the company regarding this payment, and there is no invoice or reference number provided, only the record on my bank statement....
On 05 December 2025, I was charged £49.99 by PDFSmart even though I only intended to pay for a one-week trial. I did not knowingly subscribe to any automatic renewal, and I was not clearly informed that a recurring subscription would be started after the trial. The charge of £49.99 was taken using t...
I am a user from the UK, and I am writing to dispute an unauthorized charge made by PDFSmart. On 7 May, I subscribed to a 7‑day service for document conversion, believing it to be a one‑time or short‑term usage. On 14 May, £49.99 was deducted from my account without my clear authorization or awarene...
I used the PDF Smart service for what was clearly presented as a one-off payment of £1 for a single document conversion. I made this £1 payment on 22 February using my NatWest card and did not use the service again afterwards. Despite this, on 1 March an additional £49.99 was taken from my NatWest a...
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