Pdfsmart Charged Me for a Full Subscription After a Free Trial

7

On October 4th I started a trial subscription with Pdfsmart. Despite this being a trial, on October 11th a full payment was taken from my account without my clear consent to move beyond the trial period. I contacted Pdfsmart customer service regarding this situation and requested a refund, but my problem has still not been resolved. I request that Pdfsmart immediately refunds the amount charged on October 11th and ensures that no further payments are taken without my explicit approval.

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