On 3 March 2026, a payment of £49.99 was taken from my account by PDFsmart.com for a subscription that I did not authorise. I did not receive any email or notification from the company regarding this payment, and there is no invoice or reference number provided, only the record on my bank statement. I contacted PDFsmart.com about this unauthorized charge and was informed that they would not process a refund. I find it unacceptable that a payment can be taken without clear consent, transparent communication, or a proper receipt, and then a refund is refused when the issue is raised. I request that the £49.99 taken from my account on 3 March 2026 be fully refunded and that any associated subscription linked to this charge be cancelled so that no further payments are taken from my account without my explicit approval.
Today, on 26 February 2026, I noticed an unauthorised subscription charge of £49.99 taken from my Lloyds debit card by Pdfsmart. I had previously entered my card details and used the service, but I did not knowingly agree to or intend to purchase a £49.99 subscription. The charge appears under invoi...
On 12/12/2025, I noticed an unexpected charge of 49,99 EUR taken from my debit/credit card by Pdfsmart for a subscription. I was not aware that I had an active paid subscription, and I did not knowingly approve this payment. I tried to resolve the issue, but I have not received any response or expla...
On 6 November 2025, I subscribed on PDFSmart to an offer presented at €1.99 for 8 days, and at that moment no clear information was shown indicating that this trial would convert into a recurring subscription of €49.99 per month, nor was this higher amount visible to me when I validated the payment....
I am writing regarding unauthorized charges made by PDFsmart in connection with an online subscription and a one-time PDF conversion on your website, pdfsmart.com. On 24/01/2026, I was charged 49.99 €, and on 21/02/2026, I was charged another 49.99 €, for a total of 99.98 €, even though I did not in...
I started a 1‑week trial with Pdf Smart directly on their website on 2 February 2026. Despite this being presented as a trial, on 10 February 2026, my credit card was charged €49.99 for a subscription that I did not want and did not intend to continue after the trial period. After noticing the unexp...
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